Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Operations Manager
BANQUE DE L'UNION HAITIENNE
02.2009 - Current
Developed robust contingency plans to ensure business continuity during unforeseen disruptions.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Supervised operations staff and kept employees compliant with company policies and procedures.
Devised processes to boost long-term business success and increase profit levels.