Patricia Pike Hollowell

Only office employee

answered and returned all calls

booked service calls

scheduled estimates, created estimates and sent to customer

schduled all inspections

maintained 5 business vehicles

invoiced customers

sent out past due invoice notices

took in payments either by cash, checks or credit cards

made deposits and balanced bank statement monthly

prepared reports for the end of the work week

did payroll and paid IRS (941's) weekly

paid monthly, quarterly, annually taxes

sent weekly, quarterly and annual reports to IRS, NC, Unemployment and social security

printed W's and prepared business and personal taxes

used Quickbooks, credit card processing through square.com and used Microsoft word for estimates and reports

first hired to be the receptionist which consisted of:

answering (5) phone lines

scheduling showings of properties with the RE Agent

put into the MLS system new listings with photos and made a folder for each new property

kept the website up to date with new listings or sold properties

created the advertising page with the local resort guide

order monthly plaque for top sale and listing agent

turned in weekly report on new listings or properties sold within our office and sent to Century 21 Corporate office\

helped sales manager when needed

promoted to Property Manager in 2001 and my duties were:

answered phones

book annual and weekly rentals

managed over 7000 properties (this includes the Timeshare, Peppertree Resorts)

did a 5000 mail out each year to all Peppertree Resort owners

took pictures inside and outside of new properties either annual or weekly

kept the website up to date on both annual and weekly rentals

handled all maintenance repairs

did walk throughs

show properties

did weekly reports and monthly

collected rent money for annual and weekly tenants

made deposits

printed owners, vendors and security deposit checks monthly

printed owner and vendors 1099's annually