Front Desk Receptionist
Islander Inn
Ocean Isle Beach, North Carolina
10.2009 - 04.2010
- Greeted guests warmly and assisted with check-in and check-out processes.
- Managed phone calls and directed inquiries to appropriate departments promptly.
- Maintained accurate records of guest information and room availability daily.
- Processed payments and handled cash transactions securely and efficiently.
- Provided information on local attractions, dining, and transportation options to guests.
- Resolved guest complaints professionally, ensuring satisfaction throughout their stay.