Patricia Pinto
Operations Manager
Aberdeen,MD
Overview
11
11
years of professional experience
Work History
Supply Chain Manager, Warehouse
Catalent Pharma Solutions
Harmans, MD
01.2025 - Current
- Led a shift of Warehouse Materials Control Associates and Materials Services Associates by overseeing continuous improvement initiatives in supply chain assets, workflow processes, and operations, demonstrating strong operational experience.
- Optimized planning, scheduling, and inventory control to enhance operational efficiency and align with strategic planning goals.
- Managed project work under GMP Change Control while ensuring adherence to FDA regulations and cGMP guidelines, which improved regulatory compliance and project delivery.
- Ensured rigorous compliance with GMP, GLP, and SOX through effective project delivery methodology, reinforcing regulatory adherence in a dynamic operational environment.
- Assisted in formulating a site master plan and roadmap for supply chain operations, establishing a strategic vision for materials handling and distribution.
- Developed and maintained detailed SOPs in line with evolving FDA regulations and company procedures, supporting operational compliance and continuous improvement.
Distribution Supervisor/Safety Supervisor
The Container Store
Aberdeen, MD
02.2022 - 12.2024
- Directed and mentored 68 hourly associates across multiple departments, ensuring adherence to safety policies while optimizing daily operational performance through clear, impactful communication.
- Achieved a 30% reduction in OSHA recordable incidents from FY22 to FY23 by enforcing safety policies and sustaining consistent operational service standards.
- Coordinated employee assessments and integration efforts to build a robust workforce, applying recruitment strategies and performance management skills.
- Facilitated the seamless integration of company initiatives and directives into departmental operations, supporting continuous operational improvement and cross-functional collaboration.
Operation Shipping Supervisor/Safety Supervisor
Medline Industries
Perryville, MD
07.2018 - 02.2022
- Directed daily warehouse operations, facilitating smooth and efficient processes across all departments.
- Maintained accurate inventory through systematic tracking and verification.
- Supervised daily activities of employees by delegating tasks, tracking progress, assessing work accuracy, and conducting performance reviews.
- Oversaw outbound logistics by adjusting workflow and resource allocation to meet operational demands.
- Played instrumental role in talent management by providing key input into hiring, firing, and performance reviews, ensuring optimal team composition and performance.
- Partnered with customer service to resolve warehouse-related issues, enhance operational efficiency, and improve customer satisfaction.
- Led and organized Safety Board meetings to address warehouse incidents, driving safety improvements and reducing workplace hazards.
- Proactively identified and rectified unsafe conditions, work processes, and behaviors, fostering a safer work environment.
- Boosted team productivity by 22% by guiding and mentoring team members, improving task delegation, and fostering a culture of accountability, leading to elevated operational performance.
Operation Supervisor
Kohl's EFC
Edgewood, MD
08.2014 - 07.2018
- Led daily operations for a team of 200-350 associates, while managing and delegating tasks to meet established Units Per Hour (UPH) and Cost Per Unit (CPU) goals.
- Oversaw the full spectrum of HR responsibilities, including recruitment, performance evaluations, disciplinary actions, and terminations.
- Uphold a high standard of cleanliness and organization within the facility to support a safe working environment.
- Directed and managed a team of 300+ associates during peak season in the picking and replenishment departments, ensuring seamless operations and high productivity.
- Established and upheld stringent accuracy standards, improving unit inventory integrity and reducing discrepancies.
- Maintained strong on-the-ground leadership by spending 90% of time on the operational floor, directly supporting and motivating associates to meet performance goals.
- Articulated productivity expectations, driving higher efficiency and accountability among team members.
Timeline
Supply Chain Manager, Warehouse
Catalent Pharma Solutions
01.2025 - Current
Distribution Supervisor/Safety Supervisor
The Container Store
02.2022 - 12.2024
Operation Shipping Supervisor/Safety Supervisor
Medline Industries
07.2018 - 02.2022
Operation Supervisor
Kohl's EFC
08.2014 - 07.2018