Patricia Plaisance, LCSW

• Developed and maintained strategic partnerships with mental health providers, hospitals, and community organizations.
• Increased community engagement by implementing targeted outreach strategies and participating in relevant events.
• Expanded program reach to Active Duty market through initiating and fostering relationships with military behavioral health teams.
• Conducted outreach efforts to increase awareness of clinical services, including presentations, events, and targeted campaigns.
• Built comprehensive database of community contacts, streamlining communication efforts.

Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.

• Mentored 12 staff members through professional development opportunities, fostering a culture of continuous learning and growth.
• Cultivated a positive organizational culture that supported employee engagement, teamwork, open communication, ethical behavior, accountability.
• Conducted annual performance evaluations for clinical staff, identifying areas for improvement and providing constructive feedback for growth.
• Developed and maintained strong weekly interdisciplinary team collaboration to ensure optimal patient outcomes.
• Analyzed data on clinical outcomes to identify trends in patient populations, informing decisions on targeted interventions or program adjustments as needed.
• Directed crisis intervention services when necessary; provided support during critical incidents, and ensured the well-being of all involved parties.

Responsible for managing clinical staff and overseeing quality patient care

• Hired talented individuals to provide quality care to 100 bed inpatient facility.
• Supervision and management of 14 FTEs.
• Foster excellence by "setting pace" and being hands on mentor to clinical staff between 5 behavioral health units.
• Partnered with community agencies to establish comprehensive services for individualized discharge planning.
• Oversight of internship program through individual evaluation, group assessment, and ongoing training.
• Developed and implemented clinical policies and procedures.
• Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
• Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.

Lead clinician for 30 day substance abuse/trauma rehabilitation program

• Conducted weekly individual/family counseling sessions
• Participated in frequent collaboration with Department of Veterans Affairs to address client needs and progress
• Facilitated group therapy with focus on substance abuse and trauma
• Completed psychosocial assessments and individualized treatment plans
• Ensured all documentation regarding patient care, treatment, and incidents are completed in timely manner
• Assisted clients in discharge planning, coordinating resources and referrals for step down level of care

Provided clinical outpatient services in accordance with physician's plan of treatment

• Developed individualized plan of care
• Facilitated 15 groups weekly to address co-occurring diagnoses
• Utilized community and family resources to assist clients in discharge
• Completed psychosocial assessments and crisis safety plans
• Assisted agency with writing appeals for denied insurance claims
• Participated in weekly team meetings to review client progress

Provided same day point-of-entry services to all ages seeking mental health and/or substance abuse services

• Completed over 600 client mental health assessments and initial intake interviews
• Met standards for documentation and work accuracy including timely completion of progress notes, assessments, treatment plan goals, and authorization requests
• Developed therapeutic treatment plans based on clients' strengths, needs, abilities, and preferences
• Provided clients and family members with information about mental health and addiction issues, available services, and programs; making appropriate referrals when necessary
• Conducted single session therapy and crisis intervention
• Collaborated with local agencies to establish care for clients enrolled in mandatory treatment

Provided psychotherapy services to at-risk youth placed in Level 2 residential and foster care settings

• Conducted weekly individual/family therapy sessions to clients diagnosed with variety of mental health/substance use disorders
• Completed clinical assessments and assigned diagnoses
• Managed caseload of 22 culturally diverse clients placed in residential and foster care
• Provided crisis intervention, including safety planning and de-escalation techniques
• Facilitated ongoing intensive outpatient substance abuse group services
• Collaborated with DCFS worker to monitor care and ensure safe discharge plan

Coordinated treatment for Enhanced A&D Level 3 Residential Program

• Managed caseload of eight clients with substance dependence and co-occurring Axis I and Axis II disorders
• Provided clients with four weekly therapy sessions, focusing on components of Trauma-Focused Cognitive Behavior Therapy model
• Collaborated with agency staff and DCFS to ensure consistent delivery of therapeutic, medical, and academic services
• Facilitated family therapy and interdisciplinary meetings to address client needs, progress, and permanency plan
• Maintained timely documentation of treatment plan, progress notes, monthly reports, and discharge summaries
• Performed crisis intervention to ensure client safety and stabilize milieu