Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Pope

Chickamauga,GA

Summary


Professional and knowledgeable office clerk offering many years of experience in administrative support and customer service, as well as a strong background in banking.


Overview

51
51
years of professional experience

Work History

Substitute Teacher, K-Eighth Grade

Walker County Schools
08.2024 - Current
  • Assisted permanent teachers in maintaining classroom routines, ensuring a seamless transition during their absence.
  • Adapted quickly to various classroom settings and grade levels by demonstrating flexibility, adaptability, and a strong understanding of diverse curricula.
  • Developed strong relationships with students, and colleagues.
  • Fostered a positive learning environment by implementing consistent classroom management and clear expectations for behavior.

Sales Administration Assistant

Chattem, Inc.
07.2004 - 09.2016
  • Coordinated trade show participation, facilitating outreach opportunities to expand the company''s network in the industry.
  • Developed strong relationships with clients and field sales reps by providing timely support and information on products or services.
  • Supported sales representatives by scheduling appointments, preparing presentations, and generating reports.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Created quarterly newsletter with detailed calendars and other updates for field sales personnel.

Trust Department Administration

SunTrust Banks Inc
10.1999 - 07.2004


  • Worked effectively in fast-paced environments.
  • Handled securities (stocks, bonds, CD,s) for Trust account holders.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Customer Service Representative

Atlanta Gas Light
08.1986 - 09.1999
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills.
  • Processed customer payments and balanced cash drawer daily.

Teller/Trust Securities Clerk

American National Bank & Trust Company
04.1974 - 08.1986
  • Disbursed cash and checks accurately while maintaining security of cash drawer.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Education

Associate of Applied Science - Business Administration

GNTC
Rock Spring, GA
05-2015

Skills

  • Sales support
  • Data entry
  • Report generation
  • Vendor communication

Timeline

Substitute Teacher, K-Eighth Grade

Walker County Schools
08.2024 - Current

Sales Administration Assistant

Chattem, Inc.
07.2004 - 09.2016

Trust Department Administration

SunTrust Banks Inc
10.1999 - 07.2004

Customer Service Representative

Atlanta Gas Light
08.1986 - 09.1999

Teller/Trust Securities Clerk

American National Bank & Trust Company
04.1974 - 08.1986

Associate of Applied Science - Business Administration

GNTC

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Patricia Pope