Patricia Post
North Providence
Overview
13
13
years of professional experience
Work History
Sales Associate
Neon Marketplaces
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Shift Manager/KeyHolder
CVS Health
06.2022 - 06.2024
- Shift leader, keyholder
- Cash management, Cash control
- Front,back, sales associate
- Inventory control and associate
- Customer service
- Outdated merchandise,check dates and products
- Communication skills
- Computer knowledge
Supervisor
Dunkin'
04.2014 - 06.2022
- Supervisor,keyholder
- Head opener, closer
- Customer service
- Food prep
- Cash management
- Inventory
- Communication skills
- Computer knowledge
Shift Supervisor/Keyholder
Sears Holdings Corporation
08.2012 - 11.2016
- Supervisor,keyholder
- Customer service
- Front, back, sales associate
- Stockroom associate
- Inventory control and associate
- Handheld computer knowledge
- Communication skills
- Outdated merchandise and check products and dates
Education
diploma - computer science
Mount Pleasant High School
Providence, RI12.1996
Skills
- Stock associate
- Receiving
- Pricing and signage
- Cashier
- Janitorial
- Microsoft Word
- Power point
- Back room locator
- Team member
- Customer service
- Sales associate
- Interpersonal
- Communication skills
- Organizational skills
- Time management
- Cash register
- POS
- Java
- Shift Management
Additional Information
An experience I had while working with Kmart was a customer was looking for a baby shower gift and needed assistance because I'm a mom and aunt I suggested a few items to get that would be great for the baby a week later the customer returned to thank me because everyone loved the outfits I picked out., An experience I had with CVS was a customer was looking for a certain vitamin that was on sale unfortunately it was mixed in the delivery we were unloading so I apologized to the customer and took her information down and promised to call when the product was unloaded once it was found I contacted the customer and told her it would be up front by the registers at her convenience she was beyond thrilled and thankful.
Timeline
Sales Associate
Neon Marketplaces
06.2024 - Current
Shift Manager/KeyHolder
CVS Health
06.2022 - 06.2024
Supervisor
Dunkin'
04.2014 - 06.2022
Shift Supervisor/Keyholder
Sears Holdings Corporation
08.2012 - 11.2016
diploma - computer science
Mount Pleasant High School
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