Very ambitious and reliable CNA-Care Giver seeking a new challenging position within the healthcare or hospitality industry so that I may utilize my exceptional individual care skills while providing outstanding service to patients or clients. Patient-focused with ten years of experience in providing direct patient care in Assisted Living Facilities. Excellent client care; work well with bedridden, physically challenged, and memory-impaired residents. Friendly, compassionate, and technically skilled in attending to patients in diverse healthcare settings with excellent interpersonal communication skills.
Overview
14
14
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
1
1
Bilingual (English/Spanish)
Work History
Merchandise Sales Associate
JCPenney
Visalia, CA
10.2017 - 07.2019
Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
Assisted customers by answering questions and fulfilling requests.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
Created inviting environment for customers by maintaining store organization and cleanliness.
Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Provided exceptional services and pleasant shopping experiences to retail customers.
Issued receipts and processed refunds, credits, or exchanges.
Assisted customers with locating and choosing merchandise in any store department.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Answered questions about store policies and concerns to support positive customer experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Certified Nurse Assistant
Redwood Springs Healthcare Center
Visalia, CA
03.2013 - 09.2017
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep CNA's informed of changes.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Transported patients between rooms and appointments or testing locations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Cared for average of 8-10 patients while delivering high-quality, efficient support to meet all needs.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Certified Nursing Assistant
Westgate Garden Care Center
Visalia, CA
06.2006 - 09.2013
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Obtained client medical history, including medication information, symptoms and allergies.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Transported patients between rooms and appointments or testing locations.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.