Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Ramos

Patricia Ramos

Visalia,CA

Summary

Very ambitious and reliable CNA-Care Giver seeking a new challenging position within the healthcare or hospitality industry so that I may utilize my exceptional individual care skills while providing outstanding service to patients or clients. Patient-focused with ten years of experience in providing direct patient care in Assisted Living Facilities. Excellent client care; work well with bedridden, physically challenged, and memory-impaired residents. Friendly, compassionate, and technically skilled in attending to patients in diverse healthcare settings with excellent interpersonal communication skills.

Overview

14
14
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
1
1

Bilingual (English/Spanish)

Work History

Merchandise Sales Associate

JCPenney
Visalia, CA
10.2017 - 07.2019
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.

Certified Nurse Assistant

Redwood Springs Healthcare Center
Visalia, CA
03.2013 - 09.2017

Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.

  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep CNA's informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Delivered individualized patient care by recording vital signs, documenting observations, and evaluating patient needs.
  • Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Cared for average of 8-10 patients while delivering high-quality, efficient support to meet all needs.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.

Certified Nursing Assistant

Westgate Garden Care Center
Visalia, CA
06.2006 - 09.2013
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms and appointments or testing locations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

Education

Certificate - Certified Nurse Assistant

Visalia Adult School
Visalia, CA
04.2006 - 06.2006

Degree In Progress - Medical Assistant

UEI College
Fresno, CA
10.2020 - 07.2021

Skills

Customer service

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Timeline

Degree In Progress - Medical Assistant

UEI College
10.2020 - 07.2021

Merchandise Sales Associate

JCPenney
10.2017 - 07.2019

Certified Nurse Assistant

Redwood Springs Healthcare Center
03.2013 - 09.2017

Certified Nursing Assistant

Westgate Garden Care Center
06.2006 - 09.2013

Certificate - Certified Nurse Assistant

Visalia Adult School
04.2006 - 06.2006
Patricia Ramos