Patricia Raseta
Campbell,OH
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
32
32
years of professional experience
Work History
Office Manager
Pine Hollow Springs . Inc.
Struthers, OH
10.1998 - 06.2017
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Managed office budget to handle inventory, postage and vendor services.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Nurse Assistant
Beeghly Oaks Center For Rehabilitation & Healing
Boardman, OH
06.1994 - 05.2017
- Assisted nurses with daily patient care, including dressing wounds and providing hygiene assistance.
- Provided companionship to patients by talking to them, listening to their concerns, and helping them stay positive.
- Performed vital signs checks such as blood pressure and temperature readings for patients.
- Collected specimens from patients for laboratory analysis.
- Changed bed linens, cleaned patient rooms and assisted with transfers of patients in wheelchairs or beds as needed.
- Answered call lights promptly and responded to requests from patients in a timely manner.
- Recorded observations on patient charts regarding activities of daily living, intake and output levels, vital signs.
- Ensured that medical equipment was properly maintained and functioning correctly.
- Provided emotional support for family members during difficult times in the hospital setting.
- Helped maintain a safe environment by adhering to infection control protocols such as handwashing techniques before touching any patient or equipment.
- Reported any changes in patient condition immediately to the RN or physician on duty.
- Cleaned up spills quickly using proper safety precautions while wearing protective gear when necessary.
- Observed universal precautions at all times when handling infectious materials or bodily fluids.
- Delivered high level of care to every patient.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
Area Manager/Janitorial Manager
Metro Maintenance
New Castle, PA
02.1985 - 04.1994
- Conducted periodic reviews of inventory levels and product mix in stores.
- Investigated customer complaints promptly, identified root causes and implemented corrective actions.
- Resolved conflicts between employees or customers in a professional manner.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Evaluated schedules, orders and forecasts to plan processes and meet timetables.
- Implemented training initiatives to coach staff on best practices and protocols for enhanced profitability.
- Supervised 80 employees, ensuring optimal productivity.
Education
State Certification
Park Vista Evaluation Program
Youngstown, OH04-1994
High School Diploma -
Struthers High School
Struthers, OH06-1975
Skills
- Policy Development
- Compliance Monitoring
- Bookkeeping
- Team Supervision
- Customer Service
- Staff hiring
Timeline
Office Manager
Pine Hollow Springs . Inc.
10.1998 - 06.2017
Nurse Assistant
Beeghly Oaks Center For Rehabilitation & Healing
06.1994 - 05.2017
Area Manager/Janitorial Manager
Metro Maintenance
02.1985 - 04.1994
State Certification
Park Vista Evaluation Program
High School Diploma -
Struthers High School
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