PATRICIA REISS
San Antonio
Summary
Experienced instructional designer with a decade of experience creating engaging and effective learning solutions. Skilled at blending creativity, instructional design principles, and innovative technologies to deliver impactful learning experiences. Proficient in analyzing training needs, designing course content, and collaborating with stakeholders to drive successful project outcomes. Committed to fostering a culture of continuous learning and professional growth through exceptional instructional design.
Overview
12
12
years of professional experience
Work History
Technical Instructor IV
Learning Technology Multimedia Branch (LTMB), Med
08.2024 - Current
- Lead the design for the Field Sanitation Team Training (FSTT) course.
- Leveraged Artificial Intelligence (AI) technologies to facilitate the comprehensive analysis of two programs, effectively identifying their common elements. Utilizing AI-generated images and flowcharts, I presented complex information in a visually appealing and easily understandable manner. Streamlined the organization of concepts and ideas, thereby enhancing the overall design and development process of the instructional materials.
- Created storyboards for the FSTT course.
- Built a gamified prototype for the FSTT course.
- Created a storyboard for the gamified prototype.
- Collaborate with Instructional Designers, Multimedia Programmers, Writers, Graphics, and Quality Assurance.
Instructional Systems Designer
Government Contractor at Fort Sam Houston
10.2022 - 02.2024
- Applied professional-level knowledge of instructional systems design, adult learning theory, training research methodologies, statistics, and learning technologies.
- Designed and developed training, testing, and post-training evaluation materials in alignment with U.S. Army TRADOC 350-70 series publications and AMEDDC&S instructional design SOPs and standards.
- Conducted training needs analyses and activity evaluations to recommend improvements to instructional effectiveness.
- Identified optimal instructional approaches, including delivery strategies, learning outcomes, objectives, student-centered activities, and instructional formats (e.g., instructor-led, web-based, distance learning, blended, tele-teach).
- Produced instructional design documents, detailed lesson plans, and course outlines.
- Authored and edited interactive, engaging instructional materials with integrated assessments in approved formats.
- Developed test plans and assessments to evaluate learners' achievement of training objectives.
- Ensured all deliverables adhered to established formats, procedures, and standards, including Section 508 compliance and SCORM conformance.
- Implemented feedback from quality control and verification processes and responded to reviews as directed.
- Supported project management processes, tracked milestones, maintained communication with stakeholders and provided constructive team feedback.
- Oversaw development of work products and reviewed deliverables for completeness and accuracy before government submission.
- Delivered final Programs of Instruction (POIs) and computer-based training products.
Learning Development Consultant
Government Contractor at United States Airforce
11.2021 - 01.2022
- Designed graphic and multimedia assets, including certificates, digital flyers, and event announcements.
- Developed SharePoint link tiles for internal site navigation.
- Created pre- and post-training surveys to evaluate learning effectiveness.
- Coordinated virtual meetings and training sessions.
Technical Trainer / Instructor
ALAMO COLLEGES DISTRICT
03.2021 - 09.2021
- Deliver instructor-led (IL) synchronous course via video conferencing (Zoom)
- Develop computer-based (CBT) synchronous and asynchronous courses with the college LMS (Canvas)
- Develop visual aids and guides to help guide students through course timeline
- Manage course assignments, grades and communications
- Create graduation video using Camtasia for our department
- Coordinate conferences via video conferencing with students (Zoom) and peers (Teams)
- Communicate with necessary parties to maintain students’ high classroom participation rate
- Review course material to ensure updated information
- Work with other functional groups within the program to ensure students’ success
Substitute/TA/ELL Tutor / Champion High School
BOERNE INDEPENDENT SCHOOL DISTRICT (BISD)
09.2018 - 01.2021
- Lead communication liaison between Spanish-speaking families, students, and school faculty.
- Designed and delivered curriculum for the ELL Language Academy Summer School (2020), simultaneously instructing multiple English proficiency levels for native Spanish speakers.
- Coordinated student and parent conferences using Zoom, Google Meet, and Hangouts.
- Managed classroom instruction for students assigned to In-School Suspension (ISS).
- Developed curriculum in various subject areas tailored to English Language Learners and monitored academic progress.
- Simultaneously tutored ELL and ISS students during study hall, ensuring individualized support.
- Mentored students in both academic skills and essential soft skills for personal development.
- Contributed to increased standardized test scores for ELL learners through rigorous test preparation activities.
- Supported students in achieving academic success by offering after-school tutoring sessions and additional resources when needed.
- Assisted in improving literacy rates among ELL students by designing targeted reading comprehension exercises.
- Enhanced ELL students'' language proficiency by implementing engaging and interactive activities.
- Assessed student progress to inform personalized instruction.
- Fostered a sense of belonging for newly arrived immigrant students by creating a welcoming and inclusive classroom atmosphere.
- Provided constructive feedback on student work, enabling continuous improvement in language skills and overall performance.
- Maintained accurate records of student progress and attendance, ensuring timely communication with administrators and district.
Learning Support Advisor
Contractor at USAA
10.2017 - 04.2018
- Diagnosed and resolved classroom technology and logistics issues, coordinating with appropriate departments to complete monthly operational reports.
- Supported students and trainers with logistical and back-end setup for seamless learning experiences.
- Created and maintained online courses using the SumTotal Learning Management System (LMS).
- Assisted with configuring training environments, developing learning paths, and preparing reference materials.
- Collaborated with internal teams and external vendors to support training needs across business units.
- Managed procurement and inventory of training materials, supplies, and equipment.
Instructional Systems Designer
MEDCoE AMEDDC FORT SAM HOUSTON /CARNEY INC.
10.2016 - 09.2017
- Collaborated with stakeholders, including customers and Subject Matter Experts (SMEs), to develop and enhance tasks and skill aids for Army Medical Department (AMEDD) programs.
- Implemented computer system requirements by identifying, analyzing, and providing solutions to system challenges while adhering to design standards.
- Developed effective workflow solutions through preparation, evaluation, and comparison of alternatives.
- Communicated with customers, peers, and SMEs clearly and professionally, both orally and in written formats.
- Designed and created outlines, reference guides, visual aids, and storyboards for various AMEDD programs.
- Conducted comprehensive research and analysis to support curriculum development and task identification for multiple AMEDD programs.
- Developed and uploaded lesson plans to the Army Training Information System using the Army Training Development Capability (TDC) System.
- Applied Systems Approach to Training (SAT) and Analyze, Design, Develop, Implement, and Evaluate (ADDIE) methodologies to create training materials, tests, and evaluation tools.
- Analyzed tasks from various curriculum task orders, ensuring accurate and high-quality instructional content.
- Enhanced training curriculum through the integration of computer-based training (CBL or CBT) methodologies.
- Evaluated training effectiveness, instructional materials, and programs through audience analysis, survey creation, and other assessment tools, meeting United States Army Training and Doctrine (TRADOC) expectations.
- Collaborated in the development and execution of Course Management Plans (CMPs) for multiple task orders.
- Actively participated in high-priority maintenance projects to support and enhance AMEDD courses.
Instructional Systems Designer
MEDCOM AMEDDC & S FORT SAM HOUSTON/CARNEY INC.
10.2016 - 09.2017
- Collaborate with customer and Subject Matter Experts (SMEs) in developing tasks and skill aids for Army Medical Department (AMEDD) programs
- Implement computer system requirements by defining and analyzing system problems, designing and testing standards and solutions
- Develop solutions by preparing and evaluating alternative workflow solutions
- Validate results by testing programs
- Communicate effectively to customer, peers, and SME's orally and in writing
- Create outlines, reference guides/visual aids and storyboards for numerous AMEDD programs
- Research full tasks for curriculum development
- Develop lesson plans and upload them to the Army Training Information System using the Army Training Development Capability (TDC) System
- Develop training, testing, and post-training evaluation materials using the Systems Approach to Training (SAT) and the Analyze, Design, Develop, Implement, and Evaluate (ADDIE) methodologies
- Analyze tasks from various curriculum task orders
- Improve training curriculum using computer-based training (CBL or CBT)
- Evaluate the effectiveness of training, instruction, and instructional materials by performing audience analysis using surveys and other instruments to evaluate program instruction per United States Army Training and Doctrine (TRADOC) expectations
- Create course management plans (CMPs) for different task orders
- Participate in priority maintenance projects for Army Medical Department (AMEDD) courses
INSTRUCTIONAL DESIGNER/MEDIA TECHNICIAN
UNIVERSITY OF THE INCARNATE WORD
09.2013 - 06.2016
- Collaborated with faculty and project directors to devise effective instructional strategies using web technologies such as Captivate, Socrative, and instructional videos (Camtasia).
- Provided training and support for faculty on Blackboard programs, addressing and resolving issues to ensure seamless integration.
- Designed, developed, and implemented high-quality web-based, blended, and face-to-face courses using Blackboard, adhering to Quality Matters guidelines (Softchaulk).
- Create engaging supporting materials for courses, including e-learning (Captivate) reference guides, multimedia, and web tools to enhance the learning experience.
- Project managed the comprehensive redesign, update, and migration of the school's website, involving coordination with nine departments to ensure successful implementation.
- Conceptualized and designed Caring Notes online publication, overseeing its production and ensuring high-quality and engaging content.
- Designed visually appealing advertising materials for SNHP, including print and video formats, to promote the institution and its programs effectively.
- Lead the conceptualization, design, production, and editing of promotional videos (iMovie) to enhance the school's marketing and outreach efforts.
- Managed, set up, and troubleshoot equipment for in-house conferences (WebX; Zoom) to ensure seamless and high-quality event execution.
Education
Master of Science - Educational Technology
Texas A&M University
Corpus Christi, TX01-2012
Bachelor of Arts - Journalism
Texas A&M University
Kingsville, TX01-2008
Skills
- Planning
- Collaboration
- Research
- Defining client needs
- Curriculum Development
- Content Development
- Program Accreditation
- Quality Improvement
- Creativity and innovation
- Flexibility
- Adaptability
- Publishing
- Multimedia content creation
- Project management proficiency
- Communication and reporting
- Creativity and innovation
- Progress tracking
- Training program development
- Training material development
- Technology integration
- Performance evaluation
- Progress evaluation
- Flexibility
- Adaptability
DESIGN METHODOLOGIES
- ADDIE Model
- Blooms Taxonomy
- Gagne Principles
- Keller’s ARCS Model
- Adult Learning Theory
- Problem-based learning (PBL) / Project-based learning (PBL)
- Human-Centered Design (HCD)
Learning Management Systems (LMS)
- Blackboard
- SoftChalk
- Canvas
- Sum Total
- Training Development Capability (TDC) System
Software
- MS Office:
▪ Word
▪ Excel
▪ PowerPoint
▪ OneNote
▪ SharePoint - Adobe:
▪ Photoshop
▪ Premiere
▪ Acrobat DC
▪ Captivate - Articulate Storyline
- Camtasia
- iMovie
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Technical Instructor IV
Learning Technology Multimedia Branch (LTMB), Med
08.2024 - Current
Instructional Systems Designer
Government Contractor at Fort Sam Houston
10.2022 - 02.2024
Learning Development Consultant
Government Contractor at United States Airforce
11.2021 - 01.2022
Technical Trainer / Instructor
ALAMO COLLEGES DISTRICT
03.2021 - 09.2021
Substitute/TA/ELL Tutor / Champion High School
BOERNE INDEPENDENT SCHOOL DISTRICT (BISD)
09.2018 - 01.2021
Learning Support Advisor
Contractor at USAA
10.2017 - 04.2018
Instructional Systems Designer
MEDCoE AMEDDC FORT SAM HOUSTON /CARNEY INC.
10.2016 - 09.2017
Instructional Systems Designer
MEDCOM AMEDDC & S FORT SAM HOUSTON/CARNEY INC.
10.2016 - 09.2017
INSTRUCTIONAL DESIGNER/MEDIA TECHNICIAN
UNIVERSITY OF THE INCARNATE WORD
09.2013 - 06.2016
Master of Science - Educational Technology
Texas A&M University
Bachelor of Arts - Journalism
Texas A&M University
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