Summary
Overview
Work History
Education
Skills
Interests
Timeline
Receptionist

Patricia Riddle

Richmond,ME

Summary

Floral Merchandiser history. Currently employed with Spurwink Services as a Licensed Social Worker. This includes advocacy and crisis assessment. Leveraged professional ethics and empathy development to enhance client well-being and achieve positive behavioral changes. Skilled in MS Office, adept at data management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

17
17
years of professional experience

Work History

Licensed Social Worker

Spurwink Services
10.2011 - Current
  • Promoted family reunification efforts through diligent case management activities including goal setting, resource coordination, counseling sessions and home visits.
  • Served as a liaison between clients, families, healthcare providers, and other stakeholders involved in the care process.
  • Educated clients about available community resources, empowering them to make informed decisions about their care options.
  • Implemented evidence-based interventions tailored to individual client needs, promoting positive change in behavior patterns and thought processes.
  • Advocated for clients'' rights and needs, ensuring access to essential services and support systems.
  • Enhanced community support networks for clients by connecting them with appropriate resources and services.
  • Improved client well-being by conducting comprehensive assessments and developing personalized treatment plans.
  • Strengthened client relationships by maintaining regular communication, providing updates on progress and addressing concerns promptly.
  • Updated client documentation for accurate, compliant and current records.
  • Supported clients and families with empathy and compassion during difficult times.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Advocated for clients to assure respected rights and wishes.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in developing and setting realistic goals to promote positive change.

Floral Merchandiser

Key FLoral
09.2007 - 09.2011


  • Met with delivery schedules to ensure timely fulfillment of job requirements.
  • Provided exceptional customer service by addressing inquiries, concerns, and feedback in a timely and professional manner.
  • Assisted in the training of new employees on company policies, procedures, product knowledge, and best practices in floral merchandising.
  • Educated customers about proper flower care techniques to extend the life of their purchases and enhance overall satisfaction.
  • Collaborated with store management to develop promotional strategies that increased foot traffic and generated interest in the floral department.
  • Ensured fresh inventory by regularly rotating stock and discarding expired or damaged flowers, maintaining high-quality products for purchase.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Education

Bachelor of Science - Social Work

University of Phoenix
Tempe, AZ
07-2014

Skills

  • Psychosocial assessments
  • Professional ethics
  • Client advocacy
  • Child welfare
  • Empathy development
  • Client documentation
  • Client confidentiality
  • Crisis assessment
  • MS office
  • Data collection and management
  • Conflict resolution
  • Family case management
  • Floral preservation
  • Space planning

Interests

  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Outdoor Recreation

Timeline

Licensed Social Worker

Spurwink Services
10.2011 - Current

Floral Merchandiser

Key FLoral
09.2007 - 09.2011

Bachelor of Science - Social Work

University of Phoenix

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Patricia Riddle