Summary
Overview
Work History
Skills
Timeline
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Patricia Rios

Poway,CA

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position. Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.

Overview

14
14
years of professional experience

Work History

Environmental Services Housekeeper

Palomar Medical Center
08.2022 - Current
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.

Shift Manager

McDonald's
06.2022 - 08.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Shift Manager

Taco Bell
02.2009 - 06.2022
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Tracked receipts, employee hours and inventory movements.
  • Checked building to confirm maintenance and cleaning met code and regulations.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.

Skills

  • Employee Coaching and Motivation
  • Meeting Production Goals
  • Scheduling and Coordinating
  • Delegating Work
  • Managing Operations and Efficiency
  • Supply Ordering
  • Administration and Reporting
  • Inventory and Supply Management
  • Staff Training and Onboarding

Timeline

Environmental Services Housekeeper

Palomar Medical Center
08.2022 - Current

Shift Manager

McDonald's
06.2022 - 08.2022

Shift Manager

Taco Bell
02.2009 - 06.2022
Patricia Rios