Dynamic and results-driven professional with extensive experience in customer service at 180 Medical. Proven ability to enhance productivity and foster teamwork while effectively managing client accounts. Skilled in navigating complex medical documentation and adept at supporting individuals with Autism, ensuring exceptional service and satisfaction.
180 Medical Client Specialist
2019-Current
Confirming Monthly Orders, assisting customers with any issues regarding supplies. Setting up new customer accounts.
J&R Medical- Customer Service
2017-2018
Customer service, Recurring order confirmations, Document management, Obtaining and reviewing Medical records including prescriptions and authorizations.
Taco Bell- Shift Manager
2015-2017
Responsible for customer service orders, money transactions, shift changes, shift production, food safety and Department of health regulations oversite.
Long John Silvers- Crew Manager
2012-2013
I was responsible for the cooking, managing shift changes, managing schedules and customer service.
Taco Bell- Shift Manager
1999-2012
I started out as a Cashier for one year, then I worked my way up to a crew trainer for one year before becoming a shift manager. I was responsible for customer service, training crew members, managing schedules, and handling money transactions. I was also in charge of Food Safety and Regulations.