Summary
Overview
Work History
Education
Skills
Timeline
Generic
Patricia Rodriguez

Patricia Rodriguez

Pasadena

Summary

Dynamic and results-driven professional with extensive experience in customer service at 180 Medical. Proven ability to enhance productivity and foster teamwork while effectively managing client accounts. Skilled in navigating complex medical documentation and adept at supporting individuals with Autism, ensuring exceptional service and satisfaction.

Overview

27
27
years of professional experience

Work History

New Patient Client Specialist

180Medical
01.2019 - Current

180 Medical Client Specialist

2019-Current

Confirming Monthly Orders, assisting customers with any issues regarding supplies. Setting up new customer accounts.



Customer Service Representative

J&R Medical
01.2017 - 01.2018

J&R Medical- Customer Service

2017-2018

Customer service, Recurring order confirmations, Document management, Obtaining and reviewing Medical records including prescriptions and authorizations.

Shift Manager

Taco Bell
01.2015 - 12.2017

Taco Bell- Shift Manager

2015-2017

Responsible for customer service orders, money transactions, shift changes, shift production, food safety and Department of health regulations oversite.

Crew Manager

Long John Silvers Franchise Association
02.2013 - 03.2013

Long John Silvers- Crew Manager

2012-2013

I was responsible for the cooking, managing shift changes, managing schedules and customer service.

Shift Manager

Taco Bell
02.1999 - 12.2012

Taco Bell- Shift Manager

1999-2012

I started out as a Cashier for one year, then I worked my way up to a crew trainer for one year before becoming a shift manager. I was responsible for customer service, training crew members, managing schedules, and handling money transactions. I was also in charge of Food Safety and Regulations.

Education

High School Diploma -

Pasadena High School
Pasadena, TX
05-1999

Skills

  • Customer Service
  • Team Work
  • Productivity for Achievement
  • Working well with individuals with Autism

Timeline

New Patient Client Specialist

180Medical
01.2019 - Current

Customer Service Representative

J&R Medical
01.2017 - 01.2018

Shift Manager

Taco Bell
01.2015 - 12.2017

Crew Manager

Long John Silvers Franchise Association
02.2013 - 03.2013

Shift Manager

Taco Bell
02.1999 - 12.2012

High School Diploma -

Pasadena High School