Patricia Roque

Medical Assistant

Good Samaritan Health Center

09.2016 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Increased efficiency in office by implementing digital filing system for patient records.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Taught patients about medications, procedures, and care plan instructions.
Measured patient pulse oximetry.
Measured patient spirometry.