Summary
Overview
Work History
Education
Skills
Certification
Additional Experience
Timeline
Generic

Patricia Rose

Orlando,FL

Summary

Dynamic, customer-focused Project Leader with 10+ years of experience driving project teams to deliver innovative digital operational systems for Fortune 500 corporations. Expertise in setting clear visions, coaching teams, and translating strategic objectives into actionable, outcome-driven roadmaps within Agile environments, while maintaining strong financial oversight and KPI discipline. Proven ability to collaborate effectively with Product, Engineering, Finance, and Operations leaders to define desired outcomes, prioritize backlogs, and implement reliable, scalable solutions with an entrepreneurial mindset. Adept at leading internal squads and external vendors, providing concise updates to executives, and skillfully navigating challenges to enhance operational efficiency and elevate the guest experience.

Overview

1
1
Certification
9
9
years of professional experience

Work History

Contractor to Full-Time Hire

Walt Disney Company
Orlando, FL
08.2023 - Current
  • Lead portfolio planning and financial delivery governance for Commerce Technology initiatives, prioritization inputs, and delivery predictability across $276M in capital and $8M in expenses. Partner with Technical Product, Engineering, Program/Project Managers, and Finance to translate business strategy into roadmaps, define measurable outcomes (OKRs/KPIs), and surface risks/opportunities with decision-ready scorecards; consistently maintain ~5% forecast variance to plan.
  • DXT Commerce – Translate financial and operational goals into outcome-based roadmaps with KPIs; deliver monthly/quarterly scorecards (SAP actuals, Clarity forecasts, cash flow) to drive finance prioritization. Improved vendor accountability by standardizing milestones and reconciliation; led the delivery team to create a Power BI financial portfolio dashboard for real-time investment and forecast visibility.
  • Led discovery and requirements for 2 AI use cases (Jira PI Planning insights; project financials automation) to improve financial accuracy and streamline cashflow reporting. Aligned teams on scope, success metrics, and rollout; negotiated trade-offs to deliver measurable time savings and more consistent leadership updates.
  • Run annual and long-range planning cadence—consolidating portfolio inputs, validating assumptions, and standardizing scenarios to strengthen prioritization and roadmap sequencing in a financially constrained environment.
  • Disney Experiences | Tech Project Lead (Program Finance Controller/Yield Management Platform)

Sr Project Manager Consultant

North Highland
Orlando, FL
01.2021 - 01.2023
  • Led client engagements establishing operating rhythms and governance across product and delivery teams, including portfolio reporting, OKRs/KPI frameworks, and executive dashboards to improve transparency, prioritization, and delivery discipline.
  • Life Science client – Built portfolio governance for Global Services, including process standards for resource management, benefit realization, and project financial dashboarding; delivered executive-ready monthly dashboards and project portfolio playbooks.
  • Government client – Established PMO governance for a multi-year program, implementing metrics, reporting cadence, and cross-department accountability with internal and third-party teams.
  • Hospitality client – Managed a marketing program budget exceeding $4M across multiple system initiatives; partnered with PMO leadership to set KPIs/SLAs, track benefits realization/ROI, and improve reporting discipline post-merger.

Sr. Project Manager Consultant

Infosys LTD
Lake Mary, FL
01.2019 - 01.2021
  • Directed Agile/Waterfall programs across Fortune 500 clients, emphasizing cross-functional delivery leadership, KPI/benefits tracking, and operating discipline across finance and supply chain systems.
  • Nominated to the Infosys Governance Council to establish PMO standards for CFO Enterprise and Supply Chain clients.
  • Delivered a 6% month-over-month increase in project revenues over 18 months through improved operating discipline, customer satisfaction, and process improvements.

Project Manager, Financial Systems Group

Verizon Communications
Lake Mary, FL
01.2017 - 01.2019
  • Led governance and operating cadence for a Financial Systems portfolio—establishing standards for scope, reporting, resourcing, and change control while partnering with business stakeholders to define success metrics and value realization.
  • Defined success metrics and reporting for Contact Center capabilities (e.g., routing efficiency, self-service deflection, knowledge effectiveness, and case cycle time) to support data-driven prioritization, trade-offs, and value realization discussions.
  • Supported release planning and operational readiness for Contact Center changes by aligning training/enablement needs, coordinating cutover communications, and ensuring global partners were brought along through key transformation moments.
  • Partnered with Sales & Service stakeholders to map end-to-end Contact Center workflows (intake, case resolution, escalations, and after-call work) and translate operational needs into prioritized roadmap themes and actionable requirements for Engineering delivery.
  • Directed a delivery team for GAAP ASC842 (Lease Accounting) controls and data workstream; managed $10M+ in SOWs and delivered 10% cost savings.
  • Established project intake governance and capital budgeting workflows for a CFO portfolio exceeding $80M, improving transparency and prioritization.

Education

Ph.D. - Organizational Leadership

Southeastern University
Lakeland, FL
01-2022

Executive MBA (CCBM) - Business Management

Rollins College – Crummer Graduate School of Business
Winter Park, FL
01-2017

Master of Science - Organizational Leadership and Innovation

Marymount University
Arlington, VA

Skills

  • Outcome-focused roadmaps
  • Requirements gathering and validation
  • Partner collaboration
  • Leadership in cross-functional teams
  • Performance metrics analysis
  • Agile team collaboration
  • Financial oversight
  • ROI assessment and reporting
  • Service excellence
  • Project oversight
  • Schedule management

Certification

  • Certified Product Owner, Scrum Alliance 2025
  • Certified Scrum Master, Scrum Alliance 2025
  • Certified Agile SAFe, Scrum Alliance 2022
  • PMP Certification – PMI 2015
  • Professional Educators, Business Education, State of Florida Department of Education, 2013
  • MOS Certification, Microsoft Office Specialist in Word, Excel, and PowerPoint 2012

Additional Experience

  • SIEMENS ENERGY, Orlando, FL, Consultant, PMO, SAP Business Process Engineering
  • STARBUCKS CORPORATION, Orlando, FL, Project Manager
  • SEMINOLE STATE COLLEGE OF FLORIDA, Lake Mary, FL, Adjunct Professor, Project Management, Business Communications
  • PHILLIPS 66, Fairfax, VA, U.S. Marketing Strategy Analyst
  • EXXON MOBIL, Fairfax, VA, U.S. Marketing Project Manager

Timeline

Contractor to Full-Time Hire

Walt Disney Company
08.2023 - Current

Sr Project Manager Consultant

North Highland
01.2021 - 01.2023

Sr. Project Manager Consultant

Infosys LTD
01.2019 - 01.2021

Project Manager, Financial Systems Group

Verizon Communications
01.2017 - 01.2019

Master of Science - Organizational Leadership and Innovation

Marymount University

Executive MBA (CCBM) - Business Management

Rollins College – Crummer Graduate School of Business

Ph.D. - Organizational Leadership

Southeastern University
Patricia Rose