Patricia Rudnicka-Pulwin
Ridgewood,NY
Summary
A versatile, detail-oriented, and disciplined professional, bringing forth considerable experience in office administration, human resources, and customer service. Adept at integrating diverse responsibilities, from optimizing operational workflows and overseeing staff to managing complex payroll functions. Has a proven record of completing responsibilities.. Expertise extends to recruitment, orientation, onboarding, background checks, and interviewing. Known for strong team-building skills and making an immediate impact because of ability to perform in dynamic and changing business environments.
Overview
14
14
years of professional experience
Work History
Timekeeper
NEW YORK CITY LAW DEPARTMENT
New York, NY
08.2019 - Current
- Oversee weekly timesheets via Citytime (CT) and perform manual adjustments for leave within CT system
- Manage the initiation, submission, and final approval of timesheets and leave applications for employees on leave or exiting city employment
- Conduct daily reviews of Payroll Management System (PMS) reports, including the 920 reports, to guarantee accurate processing of time and leave incidents, in addition to other 1100 and 700 reports
- Keep track record of the leave balances through the PMS, CT, and CHRMS
- Grant approval for leave requests with documentation prerequisites for active CT users
- Validate, authorize, and archive all timekeeping records, encompassing medical documents, evidence of Jury Duty, civil service exams, etc
- Scrutinize paychecks and paystubs placed on hold due to pending CT timesheet approvals
- Adjust employee schedules and approvers in CT as per guidelines from Staff Action or managerial directives
- Provide expert advice and resolve inquiries from employees concerning time and leave discrepancies via phone, email, or face-to-face interactions.
Medical Receptionist
GREENPOINT DIAGNOSTIC IMAGING
Brooklyn, NY
03.2019 - 08.2019
- Managed office administrative duties within a fast-paced radiology medical facility including appointment scheduling, patient referrals to specialists, insurance verification, customer service, and recordkeeping
- Executed patient check-ins/check-outs and processed third-party claims
- Maintained utmost confidentiality and adherence to HIPAA regulations and department policies while managing sensitive medical and financial information
- Liaised with insurance companies and ensured timely and appropriate follow-up care using NaviNet.
Office Manager / Bookkeeper
NYC METROPOLITAN RESTORATION CORP.
Ridgewood, NY
06.2017 - 03.2019
- Managed all areas of the construction process, including project management, cost control, scheduling, vendor relations, and payroll administration
- Cultivated client connections in order to gain new business possibilities and preserve existing customer satisfaction
- Assisted Project Managers in crafting proposals by providing critical insights into job costs and project schedules
- Maintained a professional and private demeanor when interacting with clients, protecting sensitive client data
- Oversaw the day-to-day operations of a $2 million construction project, including budgeting and scheduling.
Bookkeeper / Executive Assistant (P/T to F/T)
BOCAS MUSIC FEST, LLC / ART •COR MEDIA, LLC
New York, NY
09.2016 - 05.2017
- Maintained communication with a diverse range of stakeholders via phone and email
- Prepared and disseminated correspondence, emails, presentations, and various legal documents i.e., contracts, non-disclosure agreements for government bodies and industry professionals
- Tracked finances, encompassing expenditures, revenue, sales, and ticket distribution.
Bookkeeper / Administrative Assistant
MAVITO FINE JEWELRY, LTD
New York, NY
10.2015 - 11.2016
- Provided administrative report to C-level executives including, appointment scheduling, shipping, and logistics management
- Managed bookkeeping tasks i.e., billing, invoicing, and estimates and maintained payroll functions
- Addressed client inquiries through email and phone communication.
Secretary/Office Assistant
AMERICAN DREAM INFINITY CORP
Westbury, NY
09.2010 - 08.2015
- Developed and maintained relationships with architects, landowners and subcontractors
- Created and edited a variety of documents, ranging from correspondence and reports to memos, emails, and project bids
- Scheduled meetings and appointments for managers and supervisors and executed bookkeeping functions.
Education
Certificate - Computerized Accounting Specialist -
CAMBRIDGE BUSINESS INSTITUTE
Bachelor's Degree in Business Administration - Human Resources
BARUCH COLLEGE/CITY UNIVERSITY OF NY
Skills
- Talent Management
- Employee Relations
- Staff Development & Training
- Performance Management
- HR programs Management
- Office Management
- Teambuilding & Supervision
- Report & Document Preparation
- Accounts Payable/Receivable
- Bookkeeping & Payroll
- Accounting & Finance
- Change Management
- Records Management
- Meeting & Event Planning
- Inventory Management
- Expense Reduction
- Project Management
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Access)
- Google Docs, Infinitt, Amadeus & WorldSpan Airline Ticketing Systems
- QuickBooks, Peachtree, Citytime, CHRMS, PMS, NYCAPS
- Typing 65 WPM
Additional Information
Collaborated with higher management to create a thorough new-hire training program
Managed phone interactions, provided excellent customer service, and managed message-taking
Used tools such as Microsoft Office and Project to enter and keep track of construction projects, job sites, and materials
Handled the inventory of office supplies and equipment, initiated supply orders, and coordinated vendor services and repairs
Professional Attributes
- Bilingual proficiency: Fluent Polish and English; Basic Italian
- Ability to prioritize and complete multiple tasks and follow through to achieve project goals
- Skilled relationship builder with the proven ability to collaborate with different personality styles
- Strong interpersonal and communication skills encourage positive team interaction and unity
References
Available upon request
Timeline
Timekeeper
NEW YORK CITY LAW DEPARTMENT
08.2019 - Current
Medical Receptionist
GREENPOINT DIAGNOSTIC IMAGING
03.2019 - 08.2019
Office Manager / Bookkeeper
NYC METROPOLITAN RESTORATION CORP.
06.2017 - 03.2019
Bookkeeper / Executive Assistant (P/T to F/T)
BOCAS MUSIC FEST, LLC / ART •COR MEDIA, LLC
09.2016 - 05.2017
Bookkeeper / Administrative Assistant
MAVITO FINE JEWELRY, LTD
10.2015 - 11.2016
Secretary/Office Assistant
AMERICAN DREAM INFINITY CORP
09.2010 - 08.2015
Certificate - Computerized Accounting Specialist -
CAMBRIDGE BUSINESS INSTITUTE
Bachelor's Degree in Business Administration - Human Resources
BARUCH COLLEGE/CITY UNIVERSITY OF NY
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