Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patricia Ruland

Glens Falls,NY

Summary

Driven Medical Tech with a proven track record, showcasing expertise in HIPAA compliance and direct patient care. Excelled in multitasking and problem-solving, significantly enhancing patient management processes. Known for exceptional adaptability and reliability, with a commitment to continuous education in medical technology.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Tech

Glens Falls Hospital
02.2021 - 06.2024
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
  • Prepared and inspected medical equipment and instruments to manage wear and tear.
  • Maintained patient confidence and protected hospital by keeping information confidential.
  • Conducted comprehensive equipment calibration checks, ensuring consistent performance levels across all testing instruments used within the facility.
  • Participated in continuing education to remain current with advancements in medical technology and techniques.
  • Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
  • Provided daily personal care to patients that needed assistance or compete care.
  • Assisted patients with meals, feeding as needed
  • Ambulated patients as per Provider's orders

Elderly Caregiver

Tennyson Family
04.2020 - 11.2021
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.

Manager of Housekeeping Dept/Server

Adirondack Hotel
04.2015 - 08.2020
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Added to the great team of hospitality workers, serving breakfast, lunch and dinner.
  • Worked many serving shifts after completing my management shifts in the morning hours.

Education

High School Diploma -

Millville High School
Millville, PA
06.1989

Skills

    Currently BLS CERTIFIED

    Well Schooled in HIPAA Regulations

    Direct Patient Care

    Emergency Response

    Emergency patient triage

    Patient Management

    EMR / EHR

    Multitasking Abilities

    Problem-solving abilities

    Attention to Detail

    Time Management

    Reliability

    Adaptability

    First Aid

Certification

Current New York State Real Estate Broker

New York State Insurance Broker 2001 - 2006

Timeline

Medical Tech

Glens Falls Hospital
02.2021 - 06.2024

Elderly Caregiver

Tennyson Family
04.2020 - 11.2021

Manager of Housekeeping Dept/Server

Adirondack Hotel
04.2015 - 08.2020

Current New York State Real Estate Broker

New York State Insurance Broker 2001 - 2006

High School Diploma -

Millville High School
Patricia Ruland