Patricia Ruland
Glens Falls,NY
Summary
Driven Medical Tech with a proven track record, showcasing expertise in HIPAA compliance and direct patient care. Excelled in multitasking and problem-solving, significantly enhancing patient management processes. Known for exceptional adaptability and reliability, with a commitment to continuous education in medical technology.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Tech
Glens Falls Hospital
02.2021 - 06.2024
- Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
- Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
- Prepared and inspected medical equipment and instruments to manage wear and tear.
- Maintained patient confidence and protected hospital by keeping information confidential.
- Conducted comprehensive equipment calibration checks, ensuring consistent performance levels across all testing instruments used within the facility.
- Participated in continuing education to remain current with advancements in medical technology and techniques.
- Conducted blood draws and other specimen collections, contributing to timely and accurate diagnostic outcomes.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Implemented infection control practices in handling specimens and equipment to provide protection and comply with health and safety protocols.
- Provided daily personal care to patients that needed assistance or compete care.
- Assisted patients with meals, feeding as needed
- Ambulated patients as per Provider's orders
Elderly Caregiver
Tennyson Family
04.2020 - 11.2021
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
- Provided safe mobility support to help patients move around personal and public spaces.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
Manager of Housekeeping Dept/Server
Adirondack Hotel
04.2015 - 08.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Added to the great team of hospitality workers, serving breakfast, lunch and dinner.
- Worked many serving shifts after completing my management shifts in the morning hours.
Education
High School Diploma -
Millville High School
Millville, PA06.1989
Skills
Currently BLS CERTIFIED
Well Schooled in HIPAA Regulations
Direct Patient Care
Emergency Response
Emergency patient triage
Patient Management
EMR / EHR
Multitasking Abilities
Problem-solving abilities
Attention to Detail
Time Management
Reliability
Adaptability
First Aid
Certification
Current New York State Real Estate Broker
New York State Insurance Broker 2001 - 2006
Timeline
Medical Tech
Glens Falls Hospital
02.2021 - 06.2024
Elderly Caregiver
Tennyson Family
04.2020 - 11.2021
Manager of Housekeeping Dept/Server
Adirondack Hotel
04.2015 - 08.2020
Current New York State Real Estate Broker
New York State Insurance Broker 2001 - 2006
High School Diploma -
Millville High School
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