Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Rumph

Eastover,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

16
16
years of professional experience

Work History

Eligibility Worker

TEKsystems
Linthicum Heights, MD
09.2023 - Current
  • Utilized key information and eligibility determination to make informed decisions on the granting, modification, denial, or termination of assistance.
  • Evaluate applicant’s financial status, living conditions, and other factors to determine program eligibility.
  • Prepare and maintain accurate case records and reports.
  • Ensure compliance with all applicable state and federal regulations and guidelines
  • Respond to inquiries and resolve issues related to client eligibility
  • Coordinated efforts between multiple departments within the organization to ensure efficient processing of paperwork.
  • Participated in regular training sessions on new policies or procedures related to eligibility requirements.
  • Ensured adherence to all applicable federal, state, and local laws governing public assistance programs.
  • Evaluated changes in family or financial circumstances that could affect an individual's eligibility for assistance programs.
  • Advised supervisors on complex cases requiring additional review or special consideration.
  • Served as a liaison between clients, service providers, and other relevant parties involved in the application process.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.

Patient Care Representative

Call4health
Columbia, SC
02.2022 - 09.2023
  • Maintained updated knowledge of HIPAA regulations related to the release of confidential medical information.
  • Assisted with scheduling of diagnostic tests such as X-rays, CT scans or MRIs.
  • Provided assistance with registration paperwork during new patient intakes.
  • Verified insurance coverage for all visits to ensure accurate billing procedures were followed.
  • Reviewed patient charts prior to each appointment to ensure accuracy of information on file.
  • Facilitated communication between physicians, nurses, pharmacists, insurance companies, and other stakeholders regarding patient care plans.
  • Answered incoming calls from patients and other healthcare professionals to answer questions or provide information.
  • Provided patient intake services, including collecting and entering accurate demographic data into the electronic health record.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.

Event Coordinator

Heavenly Events
Columbia, SC
07.2008 - 01.2022
  • Developed event themes and concepts to ensure successful execution of events.
  • Analyzed data from previous events in order to improve future ones.
  • Managed logistics related to transportation, catering, entertainment, decorations for events.
  • Monitored budgeting process for each event to ensure cost efficiency.
  • Conducted post-event evaluations to measure success of each program against objectives set forth by clients.
  • Facilitated meetings between vendors and clients in order to discuss overall project scope and timeline.
  • Sourced venues for events in accordance with client needs and preferences.
  • Developed promotional materials such as flyers, brochures or posters for marketing purposes prior to each event.
  • Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising to maximize event attendance.
  • Coordinated with media personnel such as photographers and videographers for capturing important moments during the event.
  • Planned various activities such as seminars, workshops or conferences related to the event theme or topic area.
  • Organized vendor contracts, negotiated fees, and ensured compliance with all regulations.
  • Provided on-site support during the day of the event including problem solving if necessary.
  • Coordinated with internal teams to ensure timely delivery of products and services for events.
  • Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.
  • Ensured effective communication between vendors and suppliers before, during and after the event.
  • Collaborated with clients to identify their goals and expectations from the event.
  • Facilitated post-event evaluations with clients and internal teams, gathering feedback to inform future event planning.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Established and maintained relationships with key stakeholders, including vendors, sponsors, and community leaders.
  • Resolved unexpected issues and emergencies during events, maintaining poise and ensuring participant satisfaction.

Education

Certification - Medical Administrative Assistant

Midland Technical College
Columbia, SC
08-2013

Associate of Arts - Business Administration

Limestone University
Gaffney, SC
12-2012

Skills

  • Telephone Etiquette
  • Policy Knowledge
  • Effective customer communication
  • Appointment Scheduling
  • Written and verbal communication
  • Application processing
  • Recordkeeping and data input
  • Medicaid knowledge
  • Documentation and paperwork
  • Applicant support and service
  • Proficiency in Microsoft Office
  • Benefits Administration
  • Policy Interpretation
  • Effective communication skills

Timeline

Eligibility Worker

TEKsystems
09.2023 - Current

Patient Care Representative

Call4health
02.2022 - 09.2023

Event Coordinator

Heavenly Events
07.2008 - 01.2022

Certification - Medical Administrative Assistant

Midland Technical College

Associate of Arts - Business Administration

Limestone University

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Patricia Rumph