Patricia Sanchez
Los Angeles,CA
Summary
Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Diligent Desired Position with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
7-11 Store
02.2020 - Current
- Assisted in managing daily store operations, ensuring compliance with company policies.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Trained new team members on customer service protocols and operational procedures.
- Implemented promotional displays to enhance product visibility and drive sales.
- Monitored cash register operations, ensuring accuracy in transactions and deposits.
- Collaborated with management to develop strategies for improving customer satisfaction.
- Analyzed sales data to identify trends and recommend adjustments to inventory assortments.
- Coordinated staff schedules to optimize coverage during peak hours and enhance efficiency.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Skills
Team work/Collaboration, Negotiating, Conflict resolution, Communication, leadership, resolving problems, adaptability time management, organization,
Certification
Serv- safe, food handler
Timeline
Assistant Manager
7-11 Store
02.2020 - Current