Patricia Sargent

• Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
• Assessed patients, determined needs, and managed care.
• Enhanced team collaboration through regular staff meetings, IDG meetings, case conferences, and training sessions.
• Monitored, analyzed, and corrected staff performance. .
• Served as a liaison between clinical staff and administration to address concerns and optimize workflows.
• Lead and directed team of 18 clinical personnel and support staff.
• Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
• Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.
• Monitored, analyzed, and corrected staff performance to raise standards of practice.
• Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
• Responded to crisis situations with calm and professional approach to optimize support.

Hospice / Home health Case manager, managed patient load of 20+ patients in the hospice and home health fields.

Hospice explanation of benefits, caring patients needs at end of life. Patient education and teaching as related to their disease processes.

Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

Took samples to complete diagnostic and routine assessment tests.

Improved patient outcomes by implementing personalized care plans and closely monitoring progress.

Streamlined documentation processes to ensure accuracy and timely completion of required paperwork.

Conducted ongoing evaluations of care plan effectiveness, making adjustments as needed to optimize results.

Enhanced overall quality of life for patients suffering from chronic illnesses using a holistic approach that addressed physical, emotional, psychological, social wellbeing.

Introduced changes to patient care plans based on regular evaluations and patient changes.