Patricia Sargent

*Assessed patients, determined needs and managed care. Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.

*Enhanced team collaboration through regular staff meetings, IDG meetings, case conferences, and training sessions.

*Lead and directed team of 18 clinical personnel and support staff. Monitored, analyzed and corrected staff performance. Served as a liaison between clinical staff and administration to address concerns and optimize workflow.

*Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.

*Managed caseloads effectively, ensuring timely assessments, treatment planning, and progress monitoring.

*Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.

*Responded to crisis situations with calm and professional approach to optimize support.

*Hospice / Home health Case manager, managed patient load of 20+ patients in the hospice and home health fields.

Hospice explanation of benefits, caring patients needs at end of life. Patient education and teaching as related to their disease processes.

*Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.

*Took samples to complete diagnostic and routine assessment tests.

*Improved patient outcomes by implementing personalized care plans and closely monitoring progress.

*Streamlined documentation processes to ensure accuracy and timely completion of required paperwork.

*Enhanced overall quality of life for patients suffering from chronic illnesses using a holistic approach that addressed physical, emotional, psychological, social wellbeing.