Medical Billing Clerk
Bridgeport Physical Therapy Services
Bridgeport
02.1998 - 09.2019
- Collected, posted and managed patient account payments.Answered telephone calls from customers inquiring about their bills.
- Prepared documentation for appeals when necessary due to denied claims or incorrect payments received from insurers.
- Generated monthly reports detailing all billing activity.
- Resolved discrepancies between insurance companies and patients regarding invoices.
- Performed data entry of medical billing information into the company's computer system.
- Submitted corrections when necessary due to inaccurate coding or incorrect information provided by healthcare providers.
- Sent out reminder notices for overdue payments.
- Followed up on unpaid claims with insurance companies as needed.
- Worked closely with other departments within the organization to ensure proper coding of services rendered.
- Verified accuracy of charges prior to submitting them for payment processing.
- Investigated any problems associated with the payment of claims, such as late or missing payments, or incorrect amounts paid by insurers.
- Processed electronic and paper claims to insurance companies in a timely manner.
- Created new patient accounts in the database and updated existing ones as needed.
- Communicated with insurance representatives to complete claims processing or resolve problem claims.
- Reviewed claims for coding accuracy.
- Distributed or posted financial data to appropriate accounts and prepare simple reconciliations.
- Managed all payments processing, invoicing and collections tasks.
- Answered customer questions to maintain high satisfaction levels.
- Collected, posted and managed patient account payments.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Executed account updates and noted account information in company data systems.
- Maintained accounting ledgers by verifying and posting account transactions.
- Checked claims coding for accuracy with ICD-10 standards.
- Input statement information, reconciled accounts and resolved discrepancies.
- Reviewed patient accounts for accuracy and completeness, ensuring that all required fields have been entered correctly.
- Performed accurate and fully compliant monthly closing processes, accruals and journal entries.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Generated and distributed month-end statements for customers and resolved related concerns.