Patricia Settles
Social Worker
Minneapolis,MN
Summary
Dedicated Social Worker offering 10 years of counseling and crisis intervention expertise. Offering comprehensive background in social services and Mental health, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources.
Overview
9
9
years of professional experience
Work History
Child Protection Social Worker
Hennepin County Human Services
Minneapolis, MN
02.2023 - Current
- Provided case management services by assessing, planning, and authorizing provisions of services in accordance with respective laws, rules, and department policies
- Completed assessments of individual and family strengths and needs to develop, implement, and maintain service plans
- Maintained complete, accurate, and up-to-date client records to effectively document case activity and support case decisions
- Coordinated and plan for emergency situations and placements outside the home as needed
- Assessed and referred individuals, families, and children to appropriate community services
- Drafted materials for referral and review by the County Attorney's Office; testifies in court as necessary
- Conducted client visits at locations including but not limited to homes and offices
- Coordinated and collaborated within the department and with community service providers
- Advocated for client needs and resources within the department framework
- Monitored client progress toward established service goals
- Performed other duties as assigned or appropriate.
- Investigated alleged abuse, neglect and abandonment of children to determine abusive or unsafe conditions.
Target Adult Mental Health Case Manager ii
People Incorporated (team North)
Minneapolis, MN
09.2019 - 02.2023
- Providing case management to adults with a diagnosis of SPMI (serious and persistent mental illness)
- Complete Functional Assessments for a continuous collaboration process to identify any impairment or difficulties an individual is experiencing
- Coordinate and collaborate with other community service providers
- Provided psychosocial support to develop coping skills and support personal goals for recovery.
- Provided patients and family members with education regarding illness, medications and treatment plans.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Supervised busy caseload, managing clients, balancing workload and prioritizing client needs.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Supported clients by representing needs and advocating for patient rights in healthcare, legal and community-based settings.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs and provide support and resources.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Observed and monitored client behavior and responses to treatment.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
Juvenile Correctional Officer (JCO)
Hennepin County Home School
Minnetonka, MN
07.2015 - 08.2018
- Implementing treatment plans
- Responding to emergency calls.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Supervised residents during meals, recreation and other activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Enforced rules and regulations to maintain order among residents.
- Provided assistance and guidance to residents regarding daily activities.
- Received and inspected mail, property and funds from visitors on behalf of designated residents.
- Documented residents behavior and activities in logbooks.
- Interviewed residents to obtain information and evidence.
- Assisted in development of procedures and policies to maintain peace and order in facility.
Probation Officer' Adult Mental Health Court
Department of Community Corrections & Rehabilitation
Minneapolis, MN
11.2015 - 07.2016
- Interview Probationers who are court-ordered to the Mental Health court
- Supervise Probationers with serious mental and persistent mental illness
- Assist with resources for housing programs and job resources
- Appearance in court with clients
- Partner with other organizations.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Coordinated community and job placement resources.
- Wrote progress reports and testified under oath at court hearings.
- Completed reports on behalf of court and associated legal entities.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Created and maintained parole hearing information to keep leadership up-to-date on offender status.
- Adhered to legal requirements by performing office, home and employment visits.
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Referred felony and misdemeanor offenders to necessary community resources.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
Para-professional
District 622
North St. Paul, MN
09.2014 - 05.2015
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Reported on student progress, behavior, and social skills to parents.
- Relieved classroom teacher during breaks and maintained order and structure in classroom.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Work with Emotion Behavior Disorder and Special Education students
Education
Bachelor’s of Human Services focus in Corrections. -
Metropolitan State University
St. Paul, MN05.2016
Associate in Arts Degree -
Century College
05.2013
Certificate – Medical Assistant -
Brown College
06.1996
Diploma -
Roosevelt High School
05.1986
Skills
- Child Care
- Emotional Support
- Positive Reinforcement Methods
- Child Protection
- Home Visits
- Report Writing
- Detailed Records and Reporting
- Prepare Reports
- Community Outreach
- Case Planning and Management
- Team Meetings
- Child Abuse and Neglect Identification
- Therapist Collaboration
- Client Needs Assessment
- Effective Working Relationships
- Foster Parent Support
- Structural Family Therapy
- Court Proceedings
- Safety Assessments
- Treatment Recommendations
Timeline
Child Protection Social Worker
Hennepin County Human Services
02.2023 - Current
Target Adult Mental Health Case Manager ii
People Incorporated (team North)
09.2019 - 02.2023
Probation Officer' Adult Mental Health Court
Department of Community Corrections & Rehabilitation
11.2015 - 07.2016
Juvenile Correctional Officer (JCO)
Hennepin County Home School
07.2015 - 08.2018
Para-professional
District 622
09.2014 - 05.2015
Bachelor’s of Human Services focus in Corrections. -
Metropolitan State University
Associate in Arts Degree -
Century College
Certificate – Medical Assistant -
Brown College
Diploma -
Roosevelt High School
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