PATRICIA SHARP
Ocean City,MD
Summary
Organized Bartender with experience in high volume restaurant environments. A self–motivated and organized professional with over 20 years' experience providing thorough and skillful support as a bar manager.. Well-versed in the skill of fostering repeat customers through consistent professional service. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
32
32
years of professional experience
Work History
Food and Beverage Supervisor
Park Place Hotel Tiki Bar
Ocean City, MD
06.2023 - 10.2023
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Increased revenue with targeted upselling of high-margin menu items.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Closed out cash register and prepared cashier report at close of business.
Bartender/Server
Mio Fratello Italian Steakhouse
Selbyville, DE
05.2016 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager
Nick Idonis' House Of Ribs
Ocean City, MD
11.1991 - 04.2016
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with GM for corrective action planning to limit expenses.
- Adhered to state laws regarding service regulations.
Education
Garrett Community
McHenry, NDSkills
- Bar management
- Beverage knowledge
- Wine service
- Table service
- Allergen awareness
- Staff Supervision
- Staff training
- Inventory Control
- Organization and Time management
- POS knowledge
Timeline
Food and Beverage Supervisor
Park Place Hotel Tiki Bar
06.2023 - 10.2023
Bartender/Server
Mio Fratello Italian Steakhouse
05.2016 - 05.2023
Bar Manager
Nick Idonis' House Of Ribs
11.1991 - 04.2016
Garrett Community