PATRICIA SHARP
Ocean City,MD
Summary
Organized Bartender with experience in high volume restaurant environments. A self–motivated and organized professional with over 20 years' experience providing thorough and skillful support as a bar manager.. Well-versed in the skill of fostering repeat customers through consistent professional service. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
32
32
years of professional experience
Work History
Food and Beverage Supervisor
Park Place Hotel Tiki Bar
06.2023 - 10.2023
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Optimized inventory control with regular audits, reducing waste, and effectively managing stock levels for optimal freshness.
- Increased revenue with targeted upselling of high-margin menu items.
- Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.
- Closed out cash register and prepared cashier report at close of business.
Bartender/Server
Mio Fratello Italian Steakhouse
05.2016 - 05.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Bar Manager
Nick Idonis' House Of Ribs
11.1991 - 04.2016
- Mentored and trained staff members to ensure exceptional customer service standards.
- Developed strong relationships with suppliers, negotiating favorable terms and pricing.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with GM for corrective action planning to limit expenses.
- Adhered to state laws regarding service regulations.
Education
Garrett Community
McHenry, NDSkills
- Bar management
- Beverage knowledge
- Wine service
- Table service
- Allergen awareness
- Staff Supervision
- Staff training
- Inventory Control
- Organization and Time management
- POS knowledge
Timeline
Food and Beverage Supervisor
Park Place Hotel Tiki Bar
06.2023 - 10.2023
Bartender/Server
Mio Fratello Italian Steakhouse
05.2016 - 05.2023
Bar Manager
Nick Idonis' House Of Ribs
11.1991 - 04.2016
Garrett Community
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