Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Sheley

Lincoln,IL

Summary

Dynamic Human Resources Manager with a proven track record at K-Mart Department Store, adept at resolving employee relations issues and maintaining compliance. Recognized for enhancing customer service and time management skills, while ensuring accurate payroll and benefits administration. Committed to fostering a positive workplace environment through effective communication and conflict resolution.

Overview

43
43
years of professional experience

Work History

Office Assistant, Human Resources, Receptionist

Christian Horizons
07.2000 - 08.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Human Resources Manager

K-Mart Department Store
04.1979 - 11.1999
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Education

Lincoln Community High School
Lincoln, IL

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Timeline

Office Assistant, Human Resources, Receptionist

Christian Horizons
07.2000 - 08.2022

Human Resources Manager

K-Mart Department Store
04.1979 - 11.1999

Lincoln Community High School

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Patricia Sheley