Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

PATRICIA SHIVES

Colorado Springs

Summary

Results-driven data entry professional with a proven track record of timely and accurate project completion. Seasoned manager with 20 years of experience leading diverse teams to achieve strategic goals and operational success. Passionate about training teams effectively with customized solutions to enhance performance and support organizational objectives, fostering ongoing growth and achievement.

Overview

2025
2025
years of professional experience

Work History

Inventory taker

WIS Intl.
03.2015 - 06.2024
  • Conducted physical inventory counts on handheld 10-key machine for major retailers such as The Home Depot and Walmart
  • Conducted regular cycle counts and reconciled discrepancies, ensuring 99% inventory accuracy
  • Assisted in the training of new staff on inventory processes and procedures as well as 10-key entry
  • Scheduled hotel stays and vehicle rentals for a team of 30+ members
  • Ran a dedicated team of select members with the set up and wrap up of inventory events

Department Manager

Hobby Lobby
11.2008 - 12.2014
  • Led department to exceed sales targets, streamlined operations, enhanced team productivity
  • Supervised staff, maintained stock levels, increased revenue, resolved customer issues efficiently
  • Oversaw merchandising, boosted department performance, implemented effective inventory controls
  • Ordered stock for 3 departments and maintained cleanliness and displays for all departments

Shift Leader/ District Trainer

Chick-Fil-A
  • Managed daily restaurant operations.
  • Managed register transactions accurately.
  • Coordinated employee schedules.
  • Conducted comprehensive training sessions for new hires across 8 stores.

Office Manager/ Inventory Control

Jonesboro Auto Salvage, Fox Auto Parts, Junald Auto Salvage
  • Evaluated incoming vehicles through physical inventory to determine sellable components.
  • Entered inventory data into system.
  • Coordinated communication through multi-line telephone systems.
  • Enhanced customer satisfaction through effective communication.
  • Handled title documentation for all types of vehicles.

Office/ Dispatch

Swanson Towing
  • Utilized Microsoft Office for efficient handling of A/P and A/R tasks.
  • Managed vehicle intake and release processes.
  • Managed dispatch operations for tow truck drivers.
  • Managed multi-line phone systems efficiently.

Education

Associates degree - Business Management

University of Phoenix
Roswell, Ga

Skills

  • Inventory Management
  • Data entry and analysis
  • Organizational skills
  • Training and leadership
  • Attention to detail

LANGUAGES

English — Native

Timeline

Inventory taker

WIS Intl.
03.2015 - 06.2024

Department Manager

Hobby Lobby
11.2008 - 12.2014

Shift Leader/ District Trainer

Chick-Fil-A

Office Manager/ Inventory Control

Jonesboro Auto Salvage, Fox Auto Parts, Junald Auto Salvage

Office/ Dispatch

Swanson Towing

Associates degree - Business Management

University of Phoenix

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