Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Patricia Singh

San Antonio

Summary

Solutions and Sales Specialist with expertise in sales strategy and customer relationship management. Proven ability in contract negotiation, resulting in substantial revenue growth through customized solutions. Skilled in delivering effective presentations and fostering strong client relationships, leading to high satisfaction and repeat business. Demonstrates a proactive approach to exceed revenue targets. Solution-oriented known for highly productive and efficient task completion. Bring specialized skills in problem-solving, client relationship management, and technological proficiency to the table. Excel in communication, teamwork, and adaptability, ensuring seamless integration of solutions into client operations. Hunter mentality to surpass goals and grow customer base.

Overview

25
25
years of professional experience

Work History

Solutions Specialist

Old Dominion Freight Line, Inc.
San Antonio
06.2015 - 04.2025
  • Executed strategic sales plans to achieve revenue quotas and expand customer base.
  • Delivered engaging presentations on products to potential clients, enhancing interest and understanding.
  • Established and nurtured relationships with new and existing clients to drive and surpass sales growth.
  • Identified customer needs to propose tailored solutions, increasing profitability.
  • Advised clients on product features and benefits to facilitate informed decision-making.
  • Resolved customer complaints promptly, ensuring high satisfaction levels.
  • Coordinated with operations teams for timely product delivery, meeting client expectations.
  • Negotiated pricing contracts with customers to maximize profit margins.

Sales Representative

AAA Cooper Transportation
San Antonio
07.2013 - 06.2015
  • Negotiated pricing contracts with customers to maximize profits.
  • Prepared and delivered appropriate presentations on products and services.
  • Reviewed monthly performance against targets set by management team.
  • Maintained accurate records of all sales and prospecting activities.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Generated new sales leads through cold calling and networking activities.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed key customer relationships to increase sales.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Updated and maintained databases with current information.

Sales Representative

YRC Freight
Monroe
05.2012 - 06.2013
  • Negotiated pricing contracts with customers to maximize profits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Generated new sales leads through cold calling and networking activities.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed key customer relationships to increase sales.
  • Negotiated deals and handled complaints or objections.
  • Conducted market research to identify selling possibilities and evaluated customer needs actively.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained accurate records of all sales and prospecting activities.
  • Analyzed market trends to identify potential sales opportunities.
  • Developed and maintained relationships with key clients to ensure repeat business.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Identified customer needs by asking questions and advising on best solutions.
  • Analyzed competitors' products, pricing strategies, and sales methodologies.

Various - Collections, Customer Service, Sales Rep

YRC Freight
Irving
02.2000 - 05.2012
  • Negotiated pricing contracts with customers to maximize profits.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Generated new sales leads through cold calling and networking activities.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Developed key customer relationships to increase sales.
  • Reviewed documents such as contracts, invoices, letters and emails related to customer accounts.
  • Resolved balance errors using accounting software.
  • Updated databases with new and modified customer data.
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Advised customers on the latest product features and benefits.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.

Education

BBA - Commerce

Government College Kota
Rajistan, INDIA
01-2000

Skills

  • Sales strategy and market analysis
  • Customer relationship management
  • Presentation skills and operational coordination
  • Contract negotiation and lead generation
  • Time management and prioritization
  • Product knowledge and data management
  • Networking proficiency and relationship building

Affiliations

  • Hobbies include painting, crocheting, jewelry making and gardening

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Solutions Specialist

Old Dominion Freight Line, Inc.
06.2015 - 04.2025

Sales Representative

AAA Cooper Transportation
07.2013 - 06.2015

Sales Representative

YRC Freight
05.2012 - 06.2013

Various - Collections, Customer Service, Sales Rep

YRC Freight
02.2000 - 05.2012

BBA - Commerce

Government College Kota