Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Patricia Snyder

DeWitt,Arkansas
Patricia Snyder

Summary

Driven by a proven track record of enhancing operational efficiency and fostering team collaboration, I leveraged critical thinking and computer skills at The Arkansas County Detention Center to streamline processes and improve outcomes. Demonstrating positive attitude and a knack for problem-solving, I consistently delivered results that exceeded employer expectations, contributing to a significant improvement in satisfaction and team productivity.

Overview

19
years of professional experience

Work History

Lennox International

Super Market
08.2024 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.

Donut Palace

Consultant
08.2020 - Current

Job overview

  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Enhanced communication among team members to foster collaborative and supportive work environment.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.

Arkansas County Detention Center

Jail Administrator
06.2005 - 12.2021

Job overview

  • Optimized staff scheduling to maintain appropriate officer-to-inmate ratios while minimizing overtime expenses.
  • Ensured timely resolution of inmate grievances by implementing an effective complaint tracking system and addressing issues promptly.
  • Prioritized staff wellbeing through regular check-ins, encouragement of work-life balance, and access to support services when necessary.
  • Enhanced staff efficiency with comprehensive training programs and clear communication of expectations.
  • Achieved consistent compliance with state regulations by meticulously maintaining accurate records on inmate populations, incidents, and transfers.
  • Reduced incidents of violence through proactive conflict resolution strategies and relationship-building initiatives.
  • Maintained high standards of sanitation within the facility by developing thorough cleaning schedules and monitoring adherence to hygiene protocols.
  • Improved inmate safety by implementing effective security protocols and conducting routine inspections.
  • Managed all aspects of facility maintenance, working closely with contractors to address repairs or improvements promptly.
  • Promoted rehabilitation efforts through the development and implementation of educational and vocational programs for inmates.
  • Led cross-functional teams in executing facility-wide emergency drills, ensuring preparedness in crisis situations.
  • Developed collaborative partnerships with law enforcement agencies to ensure smooth inmate intake processes.
  • Fostered a positive work culture that promoted professionalism, teamwork, and respect among staff members.
  • Conducted performance evaluations for correctional officers, providing constructive feedback aimed at professional development.
  • Collaborated with external organizations to coordinate volunteer-led programs, enriching the lives of inmates and promoting successful reintegration into society.
  • Coordinated medical care for inmates with healthcare providers, ensuring proper treatment plans were followed as well as medication management protocols were adhered to.
  • Managed budget allocation, ensuring sufficient resources for all aspects of jail administration.
  • Maintained a secure environment by regularly reviewing surveillance systems and addressing potential vulnerabilities.
  • Streamlined daily operations by overseeing the implementation of jail policies and procedures.
  • Implemented cost-saving measures through strategic procurement practices and efficient resource management.
  • Organized and updated databases, records and other information resources.
  • Created organized filing system to manage department documents.
  • Identified opportunities to streamline processes and improve office operations and efficiency.
  • Created reports, presentations and other materials for executive staff.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Coordinated office events, seminars and meetings for staff and clients.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Negotiated and executed contracts on behalf of department.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Built and managed processes for tracking and monitoring department performance.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Priscilla Neeley Cooplin Law Firm

Paralegal Consultant
08.2018 - 11.2018

Job overview

  • Reduced client wait times by promptly drafting and reviewing legal documents, including contracts and agreements.
  • Increased client satisfaction by addressing concerns quickly and professionally through clear communication channels.
  • Contributed to successful settlement negotiations by researching relevant laws and regulations applicable to each case.
  • Ensured compliance with court rules throughout litigation processes, avoiding potential fines or penalties.
  • Streamlined case management by implementing efficient organizational systems and tracking deadlines.
  • Expedited document preparation processes by utilizing advanced software tools for maximum efficiency in the workplace.
  • Assisted with discovery efforts by gathering evidence, organizing documentation, and coordinating witness interviews for smoother litigation processes.
  • Created detailed reports summarizing case information for attorney review, leading to better-informed litigation strategies.
  • Enhanced communication between attorneys and clients by acting as a liaison, providing regular updates on case progress.
  • Drafted persuasive motions that led to favorable rulings for our clients during pretrial proceedings.
  • Maintained strict confidentiality of sensitive client information, adhering to professional ethics guidelines at all times.
  • Managed multiple high-priority projects simultaneously, ensuring timely completion and delivery of required documentation.
  • Facilitated positive outcomes in mediation sessions by preparing comprehensive summaries of the parties'' positions beforehand.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Liaised with other paralegals and legal staff to complete common tasks on schedule.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Prepared legal briefs, motions, and pleadings.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Conducted detailed client intakes and entered information into company database.
  • Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Revised and finalized letters, briefs, and memos.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.
  • Created weekly, monthly, and quarterly expense reports.
  • Analyzed deeds of trust to verify grantor, grantee, trustee and loan amounts for executive leadership.
  • Generated leads to meet and exceed revenue goals by identifying new clients.

Education

Criminal Justice Institutions
Little Rock, AR

Certificate from Excel / Advanced Excel

Phillips Community College
Dewitt, AR

Associates from Criminal Justice
05.2019

Phillips Community College
Dewitt, AR

Certificate from Emergency Medical Technician
05.2019

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking Abilities
  • Excellent Communication
  • Critical Thinking
  • Computer Skills
  • Calm Under Pressure
  • Problem Resolution
  • Organization and Time Management

Timeline

Super Market

Lennox International
08.2024 - Current

Consultant

Donut Palace
08.2020 - Current

Paralegal Consultant

Priscilla Neeley Cooplin Law Firm
08.2018 - 11.2018

Jail Administrator

Arkansas County Detention Center
06.2005 - 12.2021

Criminal Justice Institutions

Certificate from Excel / Advanced Excel

Phillips Community College

Associates from Criminal Justice

Phillips Community College

Certificate from Emergency Medical Technician

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Patricia Snyder