Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
Generic
Patricia Sosa

Patricia Sosa

Pomona

Summary

Dynamic professional with a proven track record at AMC Theatres, excelling in inventory management and employee training. Adept at conflict resolution and fostering organizational growth, I consistently met hiring goals and optimized staff scheduling, enhancing operational efficiency. A quick learner and effective communicator, I thrive in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Bookseller

Barnes & Noble
Chino
10.2024 - 01.2025
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Developed an understanding of different types of literature by reading reviews from industry publications.
  • Resolved customer complaints promptly in order to maintain positive relationships with clients.
  • Explained product features and benefits to encourage sales.
  • Assisted customers in selecting books, magazines, and other merchandise based on their individual needs.

Manager

AMC Theatres
Orange
06.2016 - 09.2023
  • Worked in multiple departments as Human Resources, Inventory, Administration, and Operations. Responsibilities I was given:
  • -Handling payroll and ensuring employees are properly clocked in and out for their work week. Ensuring CA Break Policy is being followed as well as giving those their hour premium pay for any violations.
  • -Creating a schedule for employees of over 65 crew members. Scheduling accordingly saves staff dollars but brings results to the building in focus areas of Quick, Clean, and Friendly. Checking daily we are staying within the Staff Dollar budget from the amount of attendance the theater gains throughout the business day.
  • -Meeting Hiring Goals monthly and training within a short amount of time.
  • -Creating orders for inventory and receiving invoices for both food and alcohol along with equipment the building received. Make sure that orders were according to the amount of attendance the building is predicted to receive the following week.
  • -Ensuring bills from outside vendors were paid by corporations or needs to come from the building budget. Email Vendors for service or call 3rd parties to ensure to charge the building budget correctly. Contact our food vendor for credit when damaged items or receive credit.
  • -Doing Peer Audits for the entire building in regards to all departments holding the rest of the management team accountable and making a game plan to improve. Checking in with results afterwards to ensure consistency.

Education

Diploma -

West Covina High School
West Covina, CA
01.2015

Skills

  • Quick learner
  • Multi-tasker
  • Inventory management
  • Product knowledge
  • Cash handling
  • Conflict resolution
  • Employee training
  • Communication skills
  • Problem solving
  • Time management
  • Team leadership
  • Organizational growth
  • Promotions
  • Microsoft applications proficiency
  • Retail merchandising
  • Merchandise rentals
  • Staff support
  • Adaptability

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeFull Time

Work Location

RemoteOn-Site

Important To Me

Work-life balanceWork from home optionPaid time offFlexible work hours

Timeline

Bookseller

Barnes & Noble
10.2024 - 01.2025

Manager

AMC Theatres
06.2016 - 09.2023

Diploma -

West Covina High School

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