Patricia Souza
Pittsburgh,PA
Summary
Accomplished Office Administrator with a proven track record at Stratus Building Solutions, enhancing operational efficiency and financial integrity. Expert in QuickBooks and adept at time management, I significantly improved record-keeping accuracy. Leveraged critical thinking to streamline processes, achieving a notable increase in service quality inspection effectiveness.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Administrator
Stratus Building Solutions
03.2024 - Current
- Greeting visitors, answering phone calls, and scheduling appointments.
- Sorting, distributing incoming email and preparing outgoing mail.
- Organizing, maintaining both physical and digital records and files.
- Managing office supplies.
- Handling financial transactions, such as cash and checks.
- Remote inspection of service quality.
- Accounts payable / receivable.
- Process payroll.
- Entering financial transactions into accounting software.
- Preparation and posting of journal entries as needed.
- Reconciling bank statements.
- Creating monthly reports, such as revenue and sales tax.
Self-Employed
Patricia's Cleaning Service LLC
02.2019 - 11.2023
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Oversee and prepare company's finance.
Human Resources Assistant
M De L Da Rocha Contabilidade
12.2015 - 01.2019
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Administered monthly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Filed payroll taxes with appropriate government agencies by deadlines to minimize risk of penalties or fines.
- Created journal entries as needed.
- Created payroll reports, tax forms and other financial reports to provide employer with necessary information to make informed business decisions.
Human Resources Director
Comercial BV Importação E Exportação LTDA
04.2014 - 05.2015
- Interacting with employees and management regarding the employer-employee relationship, including work decisions, complaints, and conflict resolutions.
- Overseeing the process of bringing in new hires.
- Processed employee claims involving performance issues and harassment.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Developing strategies by identifying and researching human resources issues.
- Reviewing existing employment policies and making changes to align with the organization's goals.
- Preparing of Payroll, and creating accounting reports.
Administrative Assistant
Comercial BV Importação E Exportação LTDA
03.2011 - 03.2014
- Managed paper and electronic filing systems by routing various documents.
- Creating journal entries as needed.
- Assist with monthly and annual closing.
- Submits employee data reports.
- Assisting human resources department as needed.
Education
Bachelor of Science - Accounting
Centro Universitario De Ensino Superior Do Amazona
Manaus, Amazonas - Brazil12.2017
Skills
- Time management
- Critical thinking
- Detail oriented
- Strong organizational skills
- Software; MS Office Suite, Canva, Adobe Photoshop, Outlook, Adobe PDF, Zoom, OPUS and Quickbooks
Certification
Administrative Assistant Certification, SENAC Servico Nacional de Aprendizagem Comercial - Rio Branco, Acre, Brazil.
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Office Administrator
Stratus Building Solutions
03.2024 - Current
Self-Employed
Patricia's Cleaning Service LLC
02.2019 - 11.2023
Human Resources Assistant
M De L Da Rocha Contabilidade
12.2015 - 01.2019
Human Resources Director
Comercial BV Importação E Exportação LTDA
04.2014 - 05.2015
Administrative Assistant
Comercial BV Importação E Exportação LTDA
03.2011 - 03.2014
Bachelor of Science - Accounting
Centro Universitario De Ensino Superior Do Amazona
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