Patricia Spears
Lebanon
Overview
22
22
years of professional experience
1
1
Certification
Work History
Material Handler
GXO Logistics
Lebanon, IN
02.2026 - Current
- Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
- Inspected incoming shipments for quality and accuracy, ensuring compliance with company standards.
- Maintained accurate inventory records using warehouse management systems to support operational efficiency.
- Collaborated with team members to optimize workflow processes, reducing bottlenecks in material handling operations.
Store Manager
Miss A
Lafayette, IN
06.2025 - 02.2026
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed staff schedules, optimizing labor costs while maintaining service quality.
- Trained and mentored team members, fostering a collaborative work environment.
- Implemented inventory management systems to enhance stock accuracy and reduce shrinkage.
Manifest Clerk
Penguin Random House
Crawfordsville, IN
11.2021 - 05.2024
- Managed and maintained accurate records of incoming and outgoing shipments, ensuring proper documentation and tracking
- Assisted in training new clerks on company policies, procedures, and systems
- Maintained confidentiality of sensitive information such as customer data or financial records at all times
- Prioritized workload effectively to meet deadlines while maintaining accuracy
- Leveraged strong communication skills when interacting with customers from diverse backgrounds
- Performed data entry tasks with a high level of accuracy, entering XX records per day
- Responded to customer inquiries via phone or email promptly and professionally, resolving issues or escalating as necessary
Receiving Manager
Burlington Stores
Lafayette, IN
11.2019 - 11.2021
- Oversaw the receiving department, ensuring accurate and efficient processing of incoming shipments
- Managed a team of XX employees, providing training, guidance, and performance evaluations
- Created and implemented standard operating procedures for receiving processes to enhance efficiency
- Performed regular audits on received items to identify any discrepancies or damages
- Maintained accurate records of all received shipments, including quantities, dates, and suppliers
- Implemented safety protocols in the receiving area to prevent accidents or injuries
- Trained staff on proper handling techniques for fragile or hazardous materials
- Participated in hiring processes by conducting interviews and assessing candidates' qualifications
Sales Lead
Gordmans
Lafayette, IN
10.2004 - 07.2014
- Managed a team of XX sales associates, providing guidance and support to achieve individual and team sales targets
- Developed and implemented effective sales strategies to drive revenue growth, resulting in an increase of XX% in monthly sales
- Trained new hires on product knowledge, customer service techniques, and sales tactics to ensure consistent delivery of exceptional customer experience
- Resolved escalated customer issues promptly and effectively, ensuring high levels of customer satisfaction
- Maintained accurate records of daily transactions including cash handling procedures while adhering to company policies on loss prevention measures
- Assisted in visual merchandising efforts by arranging displays according to brand guidelines and highlighting key products or promotions
Education
Jefferson High School
Lafayette, IN05-2001
Skills
- Time management
- Math
- Microsoft Office
- GMP
- Office experience
- Computer operation
- Organizational skills
- Materials handling
- Data entry
- RF scanner (3 years)
- Microsoft Word
- Reach truck (1 year)
- Warehouse experience
- Packaging
- Phone etiquette
- Basic math
- Warehouse management system
- Front desk
- Computer literacy
- Order picker (2 years)
- Computer skills
- Microsoft Excel
- English
- Microsoft Outlook
- Customer service
Certification
- Forklift Certification
- Pallet Jack Certification
- Driver's License
Languages
English
Timeline
Material Handler
GXO Logistics
02.2026 - Current
Store Manager
Miss A
06.2025 - 02.2026
Manifest Clerk
Penguin Random House
11.2021 - 05.2024
Receiving Manager
Burlington Stores
11.2019 - 11.2021
Sales Lead
Gordmans
10.2004 - 07.2014
Jefferson High School