Proactive and customer-focused, I excelled in roles at Pandora Louis Joliet Mall and Marshall Field's/Macy's, enhancing customer experiences and streamlining inventory management. Demonstrated expertise in furniture sales and design, alongside strong interpersonal skills, ensuring customer satisfaction and loyalty. Proficient in collaborative teamwork and efficient time management, I significantly contributed to workplace efficiency and sales success.
Support for Sales Associates and Office Manager. Greet customers and welcome them to the store. Manage waiting customers when all associates are with other customers. Stock supplies and assist with whatever other things require assistance, such as cleaning jewelry, boxing and bagging customer purchases so that sales associates can move on to other customers. Work at and maintain rapport with customers and sales associates to enhance their store experience.
Also, assist Office Manager with refilling inventory and maintaining inventory order. This assists Sales Associates with knowing where inventory is located and is in the its proper place.
Commission Furniture Sales
Advised clients on furniture selection, purchase and follow up on those purchases. The position required extensive furniture knowledge, design skills, and systems knowledge to provide extra customer service when needed, as a customer advocate in seeking problem resolution. Promoted credit card applications and furniture protection plans.
Ability to listen and respond to customers, coworkers and managers, such as answering questions, making suggestions and providing proiduct information
Working cooperatively with coworkers and managers
Able to see what needs to be done next and do it,
Utilizing my time in the best possible way