Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Steiner

Romeoville,IL

Summary

Proactive and customer-focused, I excelled in roles at Pandora Louis Joliet Mall and Marshall Field's/Macy's, enhancing customer experiences and streamlining inventory management. Demonstrated expertise in furniture sales and design, alongside strong interpersonal skills, ensuring customer satisfaction and loyalty. Proficient in collaborative teamwork and efficient time management, I significantly contributed to workplace efficiency and sales success.

Overview

29
29
years of professional experience

Work History

Part Time Support

Pandora Louis Joliet Mall
08.2016 - Current

Support for Sales Associates and Office Manager. Greet customers and welcome them to the store. Manage waiting customers when all associates are with other customers. Stock supplies and assist with whatever other things require assistance, such as cleaning jewelry, boxing and bagging customer purchases so that sales associates can move on to other customers. Work at and maintain rapport with customers and sales associates to enhance their store experience.

Also, assist Office Manager with refilling inventory and maintaining inventory order. This assists Sales Associates with knowing where inventory is located and is in the its proper place.



Furniture Sales

Marshall Field"s /Macy's
07.1996 - 09.2016

Commission Furniture Sales

Advised clients on furniture selection, purchase and follow up on those purchases. The position required extensive furniture knowledge, design skills, and systems knowledge to provide extra customer service when needed, as a customer advocate in seeking problem resolution. Promoted credit card applications and furniture protection plans.

Education

Bachelor of Arts - Econmics

Illinois Wesleyan University
Bloomington, IL
08-1969

Skills

    Ability to listen and respond to customers, coworkers and managers, such as answering questions, making suggestions and providing proiduct information

    Working cooperatively with coworkers and managers

    Able to see what needs to be done next and do it,

    Utilizing my time in the best possible way

Timeline

Part Time Support

Pandora Louis Joliet Mall
08.2016 - Current

Furniture Sales

Marshall Field"s /Macy's
07.1996 - 09.2016

Bachelor of Arts - Econmics

Illinois Wesleyan University
Patricia Steiner