PATRICIA STEINMETZ
BELLEVUE,OH
Summary
At Firelands Federal Credit Union I excelled as Deposit Administrator by discreetly handling sensitive information and leading the Customer Service Department. Demonstrated exceptional customer service and attention to detail. Another duty I had within my title was Bank Secrecy Act. It was my duty to research accounts and file SAR’s and CTR’s along with keeping the BSA policies and procedures up to date.
Overview
22
22
years of professional experience
Work History
DEPOSIT ADMINISTRATOR
FIRELANDS FEDERAL CREDIT UNION
10.1999 - 02.2022
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Provided exceptional customer service
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Supervised the Member Service Department
- Open/Closed Accounts
- Open/Closed Certificates
- IRA coordinator
- Handled deposits and withdrawals
Education
High School Diploma -
Bellevue Senior High
Bellevue, OH06.1988
Skills
- Customer Service
- Attention to Detail
- Recordkeeping and File Management
- Documentation And Reporting
- Data Confidentiality
- Teller Transactions
- IRA Transactions
- Opening/Closing Accounts
- Multitasking
Timeline
DEPOSIT ADMINISTRATOR
FIRELANDS FEDERAL CREDIT UNION
10.1999 - 02.2022
High School Diploma -
Bellevue Senior High
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