Patricia Ste.Marie

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Responded promptly to client inquiries, ensuring high customer satisfaction.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Maintained inventory of office supplies and placed orders.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

Opened and properly distributed incoming mail to promote quicker response to client inquiries.

• Maintained health protocols through diligent cleaning, sanitizing, and organizing of dental tools.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Sterilized rooms and prepped equipment and instruments for Number procedures daily.
• Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
• Explained treatment procedures and instructed patients on home care guidelines.
• Prepared patient x-rays and images for dentist review.
• Took dental images following strict patient protection rules, applying lead aprons.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
• Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
• Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
• Prepared treatment areas for patient care, ensuring sterile and organized environment.
• Contributed to clinic's reputation for excellence by consistently receiving positive patient feedback.
• Improved dental procedure outcomes with accurate preparation of filling and crown materials.
• Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
• Assisted in emergency dental procedures, providing critical support in high-pressure situations.
• Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
• Improved patient care with meticulous attention to instrument sterilization and preparation.
• Maintained cleanliness and organization of dental office, creating welcoming atmosphere for patients.

Owned and operated Childcare/preschool for 6 children under 5

• Managed day-to-day business operations.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Responded promptly to client inquiries, ensuring high customer satisfaction.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Maintained inventory of office supplies and placed orders.
• Enhanced office environment, organizing spaces for better workflow and employee comfort.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Monitored office supplies inventory, ensuring availability of essential items without overstocking.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Assisted coworkers and staff members with special tasks on daily basis.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.