Patricia Steuber

Customer Service/Office Assistant

Conagra

04.1999 - 06.2014

Assisted customers with inquiries, providing accurate information on products and services.
Processed orders and managed data entry using internal software systems.
Coordinated communication between departments to ensure timely resolution of customer issues.
Maintained organization of office documents and files to enhance workflow efficiency.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Conducted research as needed to provide reliable data for informed decision-making processes within the organization.
Reviewed and edited correspondence materials before distribution, guaranteeing professionalism in all communications emanating from the office environment.
Resolved customer complaints professionally, restoring trust in the company''s services.
Provided administrative support to executives, enabling them to focus on high-priority tasks.
Managed multiple phone lines, directing calls to appropriate departments and ensuring seamless communication.
Organized and maintained filing systems for easy access to vital documents and records.
Handled sensitive customer information with discretion, upholding strict confidentiality standards at all times.
Maintained a clean and organized workspace for improved workflow and overall office aesthetics.
Streamlined office processes for increased efficiency and productivity.
Improved office supply inventory management by implementing an efficient tracking system.
Supported team members with timely assistance, contributing to a positive work environment.
Input data into spreadsheets and databases.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Processed incoming and outgoing mail and packages according to established procedures.