Patricia Stickles
Franklinville,NJ
Summary
Proven leader and efficient organizer, adept at time management and fostering teamwork, with a track record of enhancing customer satisfaction and streamlining operations at PRAC of Southern NJ. Excelled in creating impactful community outreach programs and establishing strong client relationships, demonstrating both hard and soft skills essential for dynamic work environments. Hardworking Advocate working diligently on behalf of youth to obtain necessary assistance. Skilled in coordinating files and resources to meet routine and complex needs. Effective under pressure and in stressful situations.
Overview
3
3
years of professional experience
Work History
DOH COVID Program
PRAC of Southern NJ
Hammonton, NJ
08.2024 - Current
- Created eye catching flyers to outreach and vaccination events
- Contacted local businesses for program donations
- Communicated the importance of vaccinations throughout the community
- Monthly food pantries
Caseworker
PRAC of Southern NJ
Vineland, NJ
06.2024 - 07.2024
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Established trusting relationships with clients, fostering open communication and rapport building.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Team Lead
PRAC of Southern NJ
Vineland, NJ
11.2023 - 06.2024
- Scheduled meetings with the enrolled youth.
- Maintained weekly communication with each youth. Coordinated the initial assessment of each youths abilities.
- Addressed the needs of the students aged 16 tp 24 years old that could not be met in regular schooling. Monitored each youths progress throughout the program.
- Provided a complete case file of each youth.
Front Desk
Pravin State Park
Elmer, NJ
03.2021 - 10.2021
- Accurately processed payments and balanced daily cash drawer, maintaining financial integrity at the front desk.
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ12.2022
Skills
- Time management
- Organized
- Team work or independent
- Friendly
Volunteer
Court Advocate, CASA of CGS, 2021 - Current
- Monthly visits with children
- Court report writing
- Court hearings
- Educational advocacy
Veteran's of Foreign Wars, 2018 - 2023
- Bartender, 2018 - 2022
- Cleaner, Event help 2018 - 2023
Timeline
DOH COVID Program
PRAC of Southern NJ
08.2024 - Current
Caseworker
PRAC of Southern NJ
06.2024 - 07.2024
Team Lead
PRAC of Southern NJ
11.2023 - 06.2024
Front Desk
Pravin State Park
03.2021 - 10.2021
Bachelor of Arts - Psychology
Rowan University