Patricia Strange
Poplar Bluff,MO
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in certain software used to determine insurance qualifications.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Medical Surveyor
ViaSource Solutions
11.2022 - Current
- Calling over 100 patients and asking them about their hemodialysis care for survey
- Gathered, organized and modeled data for reports and presentations.
- Measured and marked patients answers to surveys in correct format.
- Assessed individual survey project needs and planned workflows.
- Performed calculations to complete assessments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked effectively in fast-paced environments.
- Proved successful working within tight deadlines and fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility
- Organized and detail-oriented with strong work ethic.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
After Hours Qualifications Specialist Insurance
Apria Healthcare
12.2021 - 04.2022
- Doing insurance qualifications part time online.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Communicated effectively with members of operations, finance and clinical departments.
- Utilized software to document and track customer account details.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Processed eligibility and benefits verification and authorization requests.
- Determined client needs for DME equipment.
- Maintained confidentiality of patient finances, records, and health statuses.
- Investigated and processed claims swiftly to keep customers satisfied.
- Maintained high standards of customer service by building relationships with clients.
- Insurance qualifications for over 75 DME orders a day
PCT (Patient Care Technician)
Poplar Bluff Regional Medical Center
11.2020 - 12.2021
- Helped at least 25 to 30 patients complete range of motion exercises a day to prevent loss of function during care.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy, among so many others.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
CNA/Caregiver
Pocahontas Healthcare and Rehab
03.2019 - 10.2019
- Documented patient information and care activities in electronic health record.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Delivered high-quality care patients in long term care facility.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
CNA - Certified Nursing Assistant
Corning Therapy and Living Center
08.2018 - 03.2019
- Facilitated personal hygiene management, feeding and ambulation.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Supported needs of 100s of residents under long-term care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Transported patients between rooms and appointments or testing locations.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Home Health Care Aide
ABOVE and BEYOND HOME CARE
11.2017 - 08.2018
- Taking care of residents in their homes.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Developed rapport to create safe and trusting environment for care.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Developed individual care plans for clients based on specific needs.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Assisted disabled clients to support independence and well-being.
Home Health Care Aide
ABOVE and BEYOND HOME CARE
02.2018 - 06.2018
- Followed nutritional plans to prepare optimal meals.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Monitored progress and documented patient health status changes to keep care team updated.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Provided transportation and appointments management.
- Assisted disabled clients to support independence and well-being.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Home Health Care Aide
Walk with Us Home Care
11.2016 - 12.2017
- Taking care of residents in their homes.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Developed individual care plans for clients based on specific needs.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
CNA Hospital
Five Rivers Medical Center
02.2017 - 11.2017
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Educated patients and family members on best home care practices for healing and recovery.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Followed directions of licensed nurses to administer medications and treatments.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered high-quality care to patients in hospital facility.
- Facilitated personal hygiene management, feeding and ambulation.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Documented patient information and care activities in electronic health record.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Education
CNA - CNA
Walnut Ridge Nursing And Rehab
06.2009
High School Diploma -
Pocahontas High School
Pocahontas05.2008
Skills
- Critical Care
- Patient Care
- Hospital Experience
- Medical Terminology
- Medication Administration
- Customer service
- HCPCS
- ICD-10
- Documentation review
- Data collection
- Medical Diagnostics
- Medical Coding
- Medical Claims
- Medical Transcription
- Insurance Terminology
- Data Verification
- Conflict Resolution
- Typing Proficiency
Certification
CNA Certified Nursing Assistant (10+ years)
CNA Certified (10+ years) Home Health (6 years)
HHA Computer Skills (10+ years)
CPR Certified Nursing Assistant (CNA)
BLS Certification State Tested Nursing Assistant
Insurance Qualification Specialist Trained
Trained ICD-10 Coding
Additional Information
- Authorized to work in the US for any employer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
And let us not grow weary of doing good, for in due season we will reap, if we do not give up. So then, as we have opportunity, let us do good to everyone, and especially to those who are of the household of faith.
Galatians 6:9-10
Timeline
Medical Surveyor
ViaSource Solutions
11.2022 - Current
After Hours Qualifications Specialist Insurance
Apria Healthcare
12.2021 - 04.2022
PCT (Patient Care Technician)
Poplar Bluff Regional Medical Center
11.2020 - 12.2021
CNA/Caregiver
Pocahontas Healthcare and Rehab
03.2019 - 10.2019
CNA - Certified Nursing Assistant
Corning Therapy and Living Center
08.2018 - 03.2019
Home Health Care Aide
ABOVE and BEYOND HOME CARE
02.2018 - 06.2018
Home Health Care Aide
ABOVE and BEYOND HOME CARE
11.2017 - 08.2018
CNA Hospital
Five Rivers Medical Center
02.2017 - 11.2017
Home Health Care Aide
Walk with Us Home Care
11.2016 - 12.2017
CNA - CNA
Walnut Ridge Nursing And Rehab
High School Diploma -
Pocahontas High School
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