Patricia Suarez
Apple Valley,CA
Summary
Accomplished Operations Manager and Family Support Specialist with a proven track record at St. John Of God Health Care Services, enhancing operational efficiency and family well-being. Expert in Individualized Service Planning and coaching, adept at empowering teams and clients to achieve improved performance outcomes and navigate complex systems. Demonstrates exceptional Multicultural Sensitivity and Client Advocacy, ensuring comprehensive support and resource accessibility. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Family Support Specialist
Victor Community Support Services
2021.12 - Current
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
Operations Manager
St. John Of God Health Care Services
2016.09 - 2021.12
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
No Degree - Child Development
Victor Valley College
Victorville, CA06.2025
Technician Type Universal -
Harbor Occupational Center
San Pedro, CA09.1993
High School Diploma -
Centennial High School
Compton, CA06.1991
Skills
- Individualized Service Planning
- Professional boundaries
- Self-awareness
- Motivational Interviewing
- Multicultural Sensitivity
- Family Dynamics
- Behavioral support
- Community Resources
- Client Advocacy
- Role Modeling
- Coaching
- Case Management
Languages
Spanish
Native or Bilingual
Timeline
Family Support Specialist
Victor Community Support Services
2021.12 - Current
Operations Manager
St. John Of God Health Care Services
2016.09 - 2021.12
No Degree - Child Development
Victor Valley College
Technician Type Universal -
Harbor Occupational Center
High School Diploma -
Centennial High School
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