Patricia Suess
Granite City,IL
Summary
Highly motivated, dependable professional known for delivering exceptional customer service with a positive attitude. Fast learner with a strong work ethic, eager to tackle challenges and contribute to team goals in a dynamic work environment.
Overview
9
9
years of professional experience
Work History
Retail Store Associate
Walmart
02.2022 - 06.2024
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Monitored sales floor and merchandise displays for presentable condition, such as restocking or reorganizing products.
- Helped maintain effective communication between team members and store management.
- Resolved customer complaints professionally, demonstrating empathy while finding solutions.
- Trained new hires on company policies, procedures, and best practices in customer service.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Suite Server
Levy Restaurants
07.2021 - 02.2022
- Collaborated with kitchen staff to maintain top-quality food service for guests.
- Showcased expertise in menu items.
- Make recommendations tailored to customer preferences and dietary restrictions.
- Ensure that the cart is fully stocked with food and beverages, then deliver it to various suites in order to accommodate guests.
Document Filer /Front Office Associate
Surevision Eye Centers
06.2015 - 07.2021
- Converted hard copy documents into digital format within our system.
- Reduced lost documents through proper organization.
- Complied with regulations by following record retention and disposal guidelines.
- Assisted departments by promptly providing requested documentation.
- Protected sensitive information through strict confidentiality protocols during document handling.
- Notify patients that the physician is ready to see them.
- Arrange appointments for patients following their consultation with the doctor.
- Ensure the exam room is properly sanitized and prepared for the next patient.
Education
High School Diploma -
Granite City High School
3101 Madison Ave, Granite City, IL 6204005.2017
Skills
- Verbal/Written Communication
- Reliability/Punctuality
- Customer Service
- Customer Engagement
- De-escalation
- Product Knowledge
- Store Maintenance
- Organization
- Merchandise Display
- Team Collaboration
Timeline
Retail Store Associate
Walmart
02.2022 - 06.2024
Suite Server
Levy Restaurants
07.2021 - 02.2022
Document Filer /Front Office Associate
Surevision Eye Centers
06.2015 - 07.2021
High School Diploma -
Granite City High School
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