Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Sullivan-Smith

HOLLYWOOD,FL

Summary

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. Skilled Licensed Practical Nurse offering 4+ years of experience in the field. Knowledgeable about assisting with non-invasive procedures and performing respiratory treatments. Strong documentation skills and a firm grasp of compliance requirements. Well-qualified medical professional with experience triaging patients, capturing information and completing basic procedures such as wound care. Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic and hospital environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

36
36
years of professional experience

Work History

Licensed Practical Nurse

Sierra Lifecare, Inc
09.2023 - Current
  • Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Ensured regulatory compliance by adhering to infection control protocols and maintaining accurate documentation of patient data.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
  • Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
  • Optimized resource utilization through prudent management of medical supplies inventory and equipment maintenance schedules.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Comforted and counseled patients and families throughout care process.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered medications and injections to patients.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Delivered emotional support to patients and families during challenging times.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Developed and implemented individualized patient care plans.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

Licensed Practical Nurse

Team Select Home Care
01.2020 - Current
  • Enhanced patient care by performing comprehensive assessments and developing individualized care plans.
  • Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
  • Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
  • Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
  • Maintained a safe and therapeutic environment for patients through effective risk assessment and crisis intervention strategies.
  • Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
  • Delivered culturally competent care that respected diverse patient populations'' unique values, beliefs, and traditions.
  • Contributed to organizational success by participating in accreditation surveys, quality assurance programs, and ongoing staff education activities.
  • Optimized resource utilization through prudent management of medical supplies inventory and equipment maintenance schedules.
  • Demonstrated excellent technical skills in wound dressing changes, IV therapy administration, catheter insertion, and other routine nursing procedures.
  • Adapted quickly to changing patient needs, adjusting care plans accordingly to ensure optimal outcomes in diverse clinical scenarios.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Obtained patient vital signs and input/output measurements from inpatients.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Comforted and counseled patients and families throughout care process.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Administered medications and injections to patients.
  • Monitored patient health conditions to report changes to assigned physician.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Reviewed patient history to verify conditions and current medications.
  • Evaluated patient histories, complaints, and current symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Delivered emotional support to patients and families during challenging times.zcv
  • Developed and implemented individualized patient care plans.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

City Letter Carrier

USPS
11.1987 - 12.2016
  • Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
  • Enhanced operational efficiency by sorting and organizing mail for delivery in a timely manner.
  • Ensured timely delivery of packages and parcels by adhering to established routes and schedules.
  • Maintained vehicle safety and cleanliness, contributing to a professional image for the postal service.
  • Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
  • Streamlined daily operations by utilizing technology for route planning and tracking deliveries.
  • Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
  • Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
  • Assisted customers with postage needs, including weighing packages, affixing postage, and recommending mailing options.
  • Identified undeliverable mail items, completing necessary documentation for return to sender or forwarding accordingly.
  • Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
  • Reported any irregularities or issues encountered on assigned routes to supervisors promptly for resolution.
  • Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
  • Reduced instances of misdelivered mail by verifying addresses before handing off items to recipients during delivery rounds.
  • Supported the overall mission of the postal service by maintaining integrity when handling confidential information found within mailed items.
  • Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
  • Prevented potential loss or damage of parcels while in transit by carefully securing them within designated compartments inside the delivery vehicle.
  • Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
  • Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Delivered packages and mail to business and people in local area.
  • Planned and cased mail in sequence of delivery for designated route.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
  • Handled mail and packages with care to prevent damage during delivery.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Monitored weather conditions regularly to adjust delivery routes accordingly.
  • Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Employed GPS and other navigational tools to find shortest routes to locations.
  • Altered routes to accommodate changing conditions or road closures in delivery areas.
  • Utilized mail processing machines in weighing, stamping and processing mail items.

Education

Certification - Licensed Practical Nurse

William T. McFatter Technical College
Fort Lauderdale, FL
06.2012

Skills

  • Family Communication
  • Health Education
  • Clinical Documentation
  • Emergency Response
  • Physical Assessment
  • Pulse Oximetry Tracking
  • Patient Intake
  • Wound Care
  • Regulatory Requirements
  • Patient Triaging
  • Medication Administration
  • Caregiving Skills
  • Vital Signs
  • Transcribing Orders
  • Writing Reports
  • Documenting Intake
  • Medical Records Management
  • Behavioral Assessment
  • Patient Relationship Building
  • Patient Evaluations
  • Case Management
  • Direct Patient Care
  • Care Planning
  • Medication Dispensing
  • Patient Care
  • Patient Assessments
  • Breathing Treatments
  • Medical Office Administration
  • Mental Health Support
  • Infection Control
  • Critical Thinking
  • Clinical Judgment
  • HIPAA Compliance
  • Healthcare Software Proficiency
  • Medical Terminology
  • Documentation Accuracy
  • Patient Assessment
  • Time Management
  • Problem Solving
  • Anatomy Knowledge
  • Ethical Decision-Making
  • Diabetes Management
  • Physiology Understanding
  • Pediatric Care
  • Compassionate Care
  • Vital Signs Monitoring
  • Patient Charting
  • Treatment Room Preparation
  • Needs Assessment

Timeline

Licensed Practical Nurse

Sierra Lifecare, Inc
09.2023 - Current

Licensed Practical Nurse

Team Select Home Care
01.2020 - Current

City Letter Carrier

USPS
11.1987 - 12.2016

Certification - Licensed Practical Nurse

William T. McFatter Technical College

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Patricia Sullivan-Smith