Patricia Tallent
Franklin,IN
Summary
Currently, I am seeking a position that will further build my professional carrier in the Supply Chain Management field as well as develop new skills.
Overview
29
29
years of professional experience
Work History
Supply Chain Specialist/Analyst
LabCorp Drug Development
Indianapolis, IN
12.2021 - Current
- Responsible for Running and maintaining Daily KP Planning Report including the monitoring of inventory levels (identifying possible stock outs while also reducing overstocked materials).
- Responsible for gathering and interpreting inventory-related data and identifying inefficiencies.
- Responsible to analyze inefficiencies and implement process improvement for optimization of supply as well as implementing solutions to reduce costs and enhance efficiency.
- Responsible for determining and maintaining replenishment levels while identifying manual orders necessary when automated replenishments did not run accordingly. Also maintained manual ordering process for exceptions to the automated replenishment rule including standing orders. Key Performance Indicators are shared with Management monthly.
- Responsible for Running and maintaining Expired Material Reports monthly. This also includes the assessment of expired goods, a summary of the value for the Finance Team including projected estimates for the Reserve and providing a recommendation to Management for disposal. Key Performance Indicators are shared with Management monthly.
- Responsible for maintaining Shelf-Life standards per 180 day shelf-life rule. This includes completing a monthly evaluation of the current Shelf-Life settings in the Exacta System and making necessary adjustments and performing clean up monthly. Key Performance Indicators are shared with Management monthly.
- Responsible for running and maintaining various Open Order reports (such as less than 30 days, less than 60 days, and between 90 to 120 days reporting) and purchase order follow up to ensure supply of materials. Reporting to other departments completed during weekly meetings while identifying delivery concerns and determining resolutions including sourcing other distributors or finding stock at other intercompany warehouse locations for product to avoid stock out, etc.
- Responsible for maintaining Supplier Relationships while coordinating monthly calls to discuss supply shortages, forecasting, etc.
- Responsible to place inter-company Purchase Orders with vendors for other locations world-wide to supplier material as requested.
- Responsible for training other team members on various tasks as team lead function.
- Assisted with Receipt and Invoice Resolutions including pricing updates.
- Provided training and support for Daily Stock Out Report.
- Special Projects as assigned.
- Computer Experience – Windows XP and Windows 10 (Microsoft products such as; Word, Excel, Power Point, Access, OneNote, and Outlook; People Soft, Collection Supplies Management System, Power BI, and Exacta; as well as SKYPE and Teams.
Supply Chain Analyst
LabCorp Drug Development In Care of Aerotek
Indianapolis, IN
11.2020 - 12.2021
- Responsible for Running and maintaining Daily Open Order Report.
- Responsible for PO Follow Up for assigned vendors and updating the ETA in People Soft System.
- Responsible for Running the Expired Report twice per month. This also includes the assessment of expired items and providing a recommendation to Management.
- Responsible to place inner company Purchase Orders to obtain material in house.
- Responsible for Completing a monthly evaluation of Shelf Life status in Exacta System. This includes clean-up of the system.
- Responsible for maintaining correspondence with internal customers through the Department mailbox. This includes various requests for obtaining Certificates from the Manufacturer to answering detailed questions concerning specifications of a product.
- Assisted with Receipt and Invoice Resolutions.
- Provided back up support for Daily Stock Out Report.
- Special Projects as assigned.
- Computer Experience – Windows XP and Windows 10 (Microsoft products such as; Word, Excel, Power Point, Access, OneNote, and Outlook; People Soft, Realm and Exacta; as well as SKYPE and Teams.
Customer Service Assistant Manager / Materials Planner
Mitsubishi Heavy Industries Climate Control America
Franklin, IN
10.2005 - 05.2019
- Responsible to supervise one employee
- Responsible for Customer Service functions for production and service customers (order entry thru shipment and receipt of payment.
- Responsible for management and verification of contract files as well as all Future 3 set up for both Mitsubishi Climate Control America and Mitsubishi Turbo Charger of America.
- Responsible to purchase and manage CAC service material, Electric Compressor production and service as well as Mitsubishi Climate Control Japan and Elemetec compressor components, while meeting Inventory Reduction Target.
- Responsible for completing and submitting the MMOG (Materials Management Operations Guideline) as required by Customers as well as CTPAT (Compliance Trade Partnership Against Terrorism) Certification for both Mitsubishi Climate Control America and Mitsubishi Turbo Charger of America. Begin Training to be responsible for trade agreement compliance.
- Responsible for tracking CAC service, Electric Compressor, and Compressor components (from Mitsubishi Climate Control Japan and Elemetec) product changes to implementation with $0 obsolete inventory.
- Assist in minimizing Accounts Receivable Balance over 60 days, with 0 write off for obsolete items.
- Meet all customer rating requirements for both Mass production and Service Customers as well as meet any regulatory requirements.
- Monitor Customer Returnable Container inventory and eliminate unnecessary label or packaging expenses.
- Organize Trade Agreement files and transition to electronic filing system
- Computer Experience – Windows XP and Windows 10 (Microsoft products such as; Word, Excel, Power Point, Access, and Outlook; Future 3 and JD Edwards; All Customer Required software
Service EDI Coordinator
KYB Manufacturing
Franklin, IN
08.2004 - 10.2005
- Process EDI Requirements for the following service customers
- General Motors
- Honda
- Kawasaki
- Mazda
- Mitsubishi
- Nissan
- Saturn
- Subaru
- Suzuki
- Toyota
- Yamaha
- Use ICARAS and ISF systems.
- Main contact for the customers listed above
- Issue Kanban for service requirements two weeks prior to ship date
- Coordinate with manufacturing to help ensure parts are able to be built in time for shipment
- Coordinate with Service third part to ensure parts are received, packed, and returned to KYB for shipment
- Coordinate with Shipping clerk to ensure parts are received and shipped to the customer
- Maintain daily clean up on IFS (MRP) system
- Back up for Mass Production EDI Coordinator
- Other projects as assigned
- Computer Experience – Windows XP (Microsoft office 2000, Word and Excel.); IFS; ICARAC; Microsoft Office.
Customer Service Rep
Mitsubishi Heavy Industries Climate Control
Franklin, IN
01.2001 - 08.2004
- Process EDI requirements from General Motors and Mitsubishi Motors North America
- Use of Future 3 and JD Edwards systems
- Main contact for Mitsubishi Motors North America
- Process and track all Mitsubishi Motors North America shipments
- Coordinate, process and track Misc. shipments (accounts receivable included)
- Coordinate and process prototype shipments (accounts receivable included)
- Invoicing
- Coordinate and process customer contracts
- Coordinate and process Tooling purchase orders
- Computer Experience – Windows 98 (Microsoft products such as; Word, Excel (advanced training course with executrain); Power Point, and Access; Lotus Notes; Future 3 and JD Edwards
Receiving Clerk
Mitsubishi Heavy Industries Climate Control
Franklin, IN
08.2000 - 01.2001
- Receiving Duties – Use of MIATY system (report ran each day to confirm receipts made)
- Maintain scrap sheets
- Mitsubishi Motors – Use of STAR system
- Spreadsheets – miscellaneous sheets and forms as needed
- Transfers
- Database Creation – Use of Microsoft Access. This database was used to store the GM inventory counts.
- Computer Experience – Windows 98 (Microsoft products such as; Word, Excel, Power Point, and Access); Lotus Notes, MIATY and STAR
Cashier
Lowes Home Improvement
Midland, MI
04.2000 - 06.2000
- Ran cash register
- Helped customers as needed
Information Systems / Field Services Co-op
Dow Chemical Company
Midland, MI
09.1998 - 03.2000
- Basic Clerical Duties (ex: answering phones, filing, etc.)
- In charge of purchasing supplies for the building
- In charge of creating requisitions to have computer equipment sent to locations out of the plant area
- Worked with Apsylog Access Database (database used to keep track of all the computer equipment within the plant area)
- In charge of the coffee fund
- Assisted with Call Center as needed
- Other projects as assigned
- Experience with Windows 98 (Microsoft products such as; Word, Excel, Power Point, and Access); Outlook Express, Intranet (inner planter internet); and Mainframe
Dow Tour Program Co-op
Dow Chemical Company
Midland, MI
10.1996 - 09.1998
- In charge of the Access database used to keep track of the scheduled tours
- Schedule tours
- Send confirmation letters to the customer
- Answer phones
- In charge of files
- Helped as needed with large groups
- In charge of ordering supplies for he Public Affairs department
- Acted as back up for other areas such as Contributions and the inner plant TV system
- Other projects as assigned
- Experience with Windows 98 (Microsoft products such as; Word, Excel, Power Point, and Access); Schedule Plus; Intranet (inner plant internet); and Mainframe
Education
Associates degree - Business Administration
Great Lakes College
Midland, MI07.1998
Associates degree - Computer Science, Management
Northwood University
Midland, MI07.1998
Skills
- Reviewing performance
- Demand forecasting
- Materials management
- Supplier relationship management
- Supply chain analytics
- Sourcing and procurement
- Controlling inventory
- Sourcing alternative suppliers
- ERP systems expertise
- Driving continuous improvement
- Lean principles
- Vendor evaluation
- Tracking metrics
- Customer relationship management
- Import and export regulations
- Quality assurance standards
- Defect tracking
- Inventory control
- Product lifecycle management
- Demand planning
- Global sourcing
- Global order fulfillment
- Cost reduction initiatives
- Purchasing supplies
- Data analytic
- Supply chain management
- Staff management
Awards
Certificates received for completing the following training courses successfully, HTS Harmonized Tariff Schedule Overview (Provided by Automotive Industry Action Group), Global MMOG/LE Implementation Training (Provided by Automotive Industry Action Group), Ford Customer Service Division SNC Supplier Training, Ford MP&L and Delivery Rating Training for Production and Service, Global MMOG/LE Implementation Training (Provided by Automotive Industry Action Group), CMMS3 for Ford Production Suppliers, DDL for Ford Customer Service Division, NAFTA Auto Product: Light Duty Vehicles (Provided by Sandler & Travis Trade Advisory Services, Inc)
Timeline
Supply Chain Specialist/Analyst
LabCorp Drug Development
12.2021 - Current
Supply Chain Analyst
LabCorp Drug Development In Care of Aerotek
11.2020 - 12.2021
Customer Service Assistant Manager / Materials Planner
Mitsubishi Heavy Industries Climate Control America
10.2005 - 05.2019
Service EDI Coordinator
KYB Manufacturing
08.2004 - 10.2005
Customer Service Rep
Mitsubishi Heavy Industries Climate Control
01.2001 - 08.2004
Receiving Clerk
Mitsubishi Heavy Industries Climate Control
08.2000 - 01.2001
Cashier
Lowes Home Improvement
04.2000 - 06.2000
Information Systems / Field Services Co-op
Dow Chemical Company
09.1998 - 03.2000
Dow Tour Program Co-op
Dow Chemical Company
10.1996 - 09.1998
Associates degree - Business Administration
Great Lakes College
Associates degree - Computer Science, Management
Northwood University