Patricia Tarin

USPS Clerk

USPS (United States Postal Service)

07.2023 - Current

Answer questions about office hours and when items are picked up to be mailed
Sell postage and books of stamps
Affix stamps to packages
Inform customer about postage rates
Open post office boxes
Retrieve parcels from the back that couldn't be dropped off and give to customer
Assist mail carriers by putting mail in bags for transport
Sort outgoing mail
Check packages for proper postage and addresses
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail
Hand-stamp mail
Fill out and process money orders
Take passport photos and process applications
Obtain signatures for priority pick-up
Register, certify, and insure letters and parcels
Record and balance cash drawer
Give change to customers
Set postage meters
Cash money orders
Handle complaints regarding mail theft, delivery problems, and lost or damaged mail
Send out notifications for packages that could not be delivered.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Supported executive decision-making by providing detailed reports and summaries of office activities.
Reduced errors in data entry through rigorous attention to detail and double-checking work.
Fostered culture of continuous improvement by suggesting and implementing process enhancements.
Enhanced team morale, organizing staff events and fostering positive work environment.
Assisted in budget preparation to ensure financial efficiency within department.
Optimized office space usage, arranging workstations to maximize productivity.
Facilitated staff training sessions on new software, enhancing overall productivity.
Ensured compliance with all regulatory requirements by conducting regular audits of office procedures.
Increased accuracy in financial reporting by meticulously reviewing and reconciling accounts.
Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Streamlined meeting logistics, coordinating schedules and preparing meeting materials to enhance focus and productivity.
Managed inventory supplies to prevent shortages, ordering necessary items before depletion.
Enhanced communication with external vendors, ensuring timely delivery of office supplies.
Maintained up-to-date employee records to assist in human resources planning.
Enhanced customer service with timely and accurate information when handling inquiries.
Input data into spreadsheets and databases.
Improved response times to customer inquiries, implementing new filing system for quicker access to information.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.