Patricia Taulbee
New Lisbon
Summary
Dynamic and detail-oriented professional with healthcare experience at Mile Bluff Medical Center Inc. Proven ability in problem-solving and insurance verification, enhancing revenue through timely billing error resolution. Recognized for training new staff and fostering patient trust, ensuring efficient registration and appointment scheduling while maintaining compliance with HIPAA procedures.
Overview
14
14
years of professional experience
Work History
Registration Clerk
Mile Bluff Medical Center Inc.
02.2021 - Current
- Increased revenue by identifying and resolving billing errors in a timely manner.
- Trained new team members on revenue cycle best practices, contributing to a more knowledgeable workforce.
- Served as a liaison between clinical departments, finance, and administration, ensuring smooth communication for proper revenue cycle management.
- Ensured accurate billing with thorough audits of patient accounts and insurance claims.
- Reached out to insurance companies to verify coverage.
- Contacted responsible parties for past due debts.
- Assisted patients in understanding complex billing statements, leading to increased trust between patients and healthcare providers.
- Maintained clear documentation of all activities related to unpaid claims or denied services.
- Completed registration paperwork, verifying accurate patient information.
- Answered patient questions and inquiries regarding registration process and documentation.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Assisted patients with questions or concerns about their appointments, addressing any issues promptly and professionally.
- Expedited emergency department admissions by quickly gathering necessary information while maintaining a calm demeanor under pressure.
- Welcomed as many as 120 patients daily, directing to appropriate departments within facility and coordinating assistance with transportation.
Sales Associate
Betterbuys
10.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Sales Associate
Tractor Supply
11.2020 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Paraprofessional
Mid Valley Special Education
08.2018 - 07.2020
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Paraprofessional
District 428
04.2011 - 08.2018
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Education
West Chicago High School
West Chicago, ILSkills
- Problem-solving
- Patient registration
- Payment processing
- Registration data intake
- Follow-up skills
- Office organization
- Medical terminology
- Insurance verification
- Appointment scheduling
- Healthcare experience
- Verbal and written communication
- Documentation and reporting
- HIPAA procedures
- Multitasking and prioritization
- Verification and eligibility
- Billing documentation
- Heartsaver first aid CPR AED
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
Timeline
Registration Clerk
Mile Bluff Medical Center Inc.
02.2021 - Current
Sales Associate
Tractor Supply
11.2020 - 01.2021
Sales Associate
Betterbuys
10.2020 - 02.2021
Paraprofessional
Mid Valley Special Education
08.2018 - 07.2020
Paraprofessional
District 428
04.2011 - 08.2018
West Chicago High School
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