- Participating in cultural exchange programs and homestays
- Community Cleanup
- Avid Reader
- Youth Development Programs
- Cooking
- Music
- Volunteering
- Team Sports
- Reading
PATRICIA THOMAS
Ruther Glen,VA
Summary
Experienced healthcare professional with a proven track record in managing healthcare operations and improving patient satisfaction. Skilled in financial management, staff training, and regulatory compliance. Proactive and reliable multitasker with excellent organizational skills and the ability to prioritize patient needs and coordinate daily basic care. Seeking to leverage skills and experience to contribute to a thriving healthcare organization. With over 20 years of experience managing operations in patient-centric medical offices, highly skilled and enthusiastic professional. Successfully oversaw human resources, budgeting, supply management, and patient services. Developed and led productive and efficient office staff, while consistently providing exceptional customer service to high-volume medical practices.
Overview
19
19
years of professional experience
Work History
Physical Medicine and Rehabilitation Supervisor
Walter Reed Army Medical Center
08.2012
- Highly experienced and results-oriented PM&R supervisor with a proven track record of leading and developing high-performing teams, improving patient outcomes, and implementing innovative rehabilitation strategies
- Managed a team of 16 providers, 13 residents, and 40 support staff, overseeing a clinic with over 35,000 patient appointments annually
- Increased tracking compliance by 50% and enhanced clinic operational efficiency, improving patient engagement and satisfaction
- Assisted in business management, staffing, and modernization of equipment for the Service Office, ensuring optimal resource allocation
- Coordinated training programs, including Hospital Birth Sim Lab and Emergency Simulation Training, contributing to improved staff competencies
- Supported planning and execution of various programs and projects, enhancing operational success across 105 clinics
- Played a key role in developing the 'Devise-Travel System (DTS)' to streamline processes and improve administrative efficiency
- Fostered effective communication and collaboration among multiple missions and command structures
Supervisor, Sterile Processing Department
Augusta Community Hospital
08.2024 - Current
- Dedicated and knowledgeable Senior Sterile Processing Supervisor with 20 years of experience in all aspects of sterile processing, including decontamination, cleaning, assembly, wrapping, and sterilization of medical instruments and equipment
- Expertise in leading teams, maintaining compliance with AAMI and JCAHO standards, and ensuring the highest standards of patient safety
Supervisor, Post Anesthesia Care Unit
Brian D Allgood Medical Center
07.2023 - 07.2024
- Performed or assisted in the performance of several specialized medical and minor surgical procedures
- Prepared patients for procedures
- Monitored vital signs
- Provided care for pediatric and adult post-operative patients recovering from anesthesia, encompassing ambulatory surgical procedures, invasive and extensive surgeries, and traumas
Main Operating Room Supervisor
Walter Reed Army Medical Center
11.2005 - 08.2007
- Highly experienced and results-driven Senior Surgical Tech Supervisor with 20 years of leadership and technical expertise in surgical services
- Proven ability to lead and mentor teams, optimize workflow, and ensure the highest standards of patient care and safety
- Skilled in managing surgical instruments, equipment, and sterile procedures, with a strong commitment to continuous improvement and team development
Education
Bachelor of Science - Health Sciences
South University
Savannah, GAAssociate of Science - Allied Health
South University
Savannah, GADiploma - Surgical Technologist
U.S. Army Academy of Health Sciences
Certificate - Health Care Senior Leadership Course
Fort Sam Houston, TXCertificate - Health Care Advanced Leadership Course
Fort Sam Houston, TXCertificate - Basic Leadership Development Course
Fort Knox, KYCertificate - Master Resiliency Trainer
Certificate - Equal Opportunity Leader
Skills
- Secret Security Clearance
- Microsoft Office
- Interpersonal skills
- Health Technologies
- Management
- Customer Care
- Quality improvement
- Clinical supervision
- Individualized treatment plans
- Rehabilitation planning
Accomplishments
- Supervised team of 14staff members.
Certifications And Licensure
Basic Life Support, Healthcare Provider, 09/30/24
Key Qualifications
- Secret Security Clearance
- Microsoft Office
- Interpersonal skills
- Health Technologies
- Management
- Customer Care
Affiliations
- US ARMY
- NATIONAL SOCIETY OF COLLEGIATE SCHOLARS
Interests
Timeline
Supervisor, Sterile Processing Department
Augusta Community Hospital
08.2024 - Current
Supervisor, Post Anesthesia Care Unit
Brian D Allgood Medical Center
07.2023 - 07.2024
Physical Medicine and Rehabilitation Supervisor
Walter Reed Army Medical Center
08.2012
Main Operating Room Supervisor
Walter Reed Army Medical Center
11.2005 - 08.2007
Associate of Science - Allied Health
South University
Diploma - Surgical Technologist
U.S. Army Academy of Health Sciences
Certificate - Health Care Senior Leadership Course
Certificate - Health Care Advanced Leadership Course
Certificate - Basic Leadership Development Course
Certificate - Master Resiliency Trainer
Certificate - Equal Opportunity Leader
Bachelor of Science - Health Sciences
South University
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