Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Patricia Thompson

Newport News,VA

Summary

Dynamic distribution operations supervisor with a proven track record at International Paper Company, excelling in inventory management and process improvement. Adept at leading teams to enhance operational efficiency and ensure safety compliance, I consistently drive productivity and foster strong communication across departments to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

Supervisor of Distribution Operations

International Paper Company
Lithonia, GA
06.2023 - 05.2025
  • Supervised daily distribution operations, ensuring efficient workflow and adherence to protocols.
  • Coordinated inventory management, tracking stock levels and facilitating timely replenishment.
  • Trained team members on safety procedures and best practices for operational efficiency.
  • Implemented process improvements to enhance productivity within the distribution center.
  • Collaborated with logistics teams to optimize shipping schedules and route planning.
  • Monitored equipment performance, conducting regular maintenance checks to prevent downtime.
  • Conducted audits to ensure compliance with company policies and regulatory standards.
  • Facilitated communication between departments to streamline operations and resolve issues promptly.
  • Assigned tasks to workers based on their skill sets and monitored their performance levels.
  • Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
  • Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
  • Developed and implemented safety procedures for employees handling materials in the warehouse.
  • Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
  • Created monthly performance reports to track departmental progress towards goals and objectives.
  • Participated in trade shows and conferences representing the company's interests in logistics management solutions.
  • Coordinated with vendors to ensure timely delivery of products at competitive prices.
  • Analyzed customer orders to determine most effective shipping methods, routes, and carriers.
  • Evaluated existing processes for efficiency gains while maintaining high standards of quality control.
  • Managed financial budgets related to transportation costs ensuring accuracy in recordkeeping practices.
  • Resolved conflicts between customers, suppliers, vendors, and employees in a professional manner.
  • Performed root cause analysis after incidents or accidents occurred within the warehouse environment.
  • Implemented new technologies for tracking shipments such as radio frequency identification systems.
  • Maintained up-to-date records on shipment costs including invoices, bills of lading.
  • Monitored daily operations to ensure compliance with established policies and procedures.
  • Coordinated with other departments to ensure timely delivery of goods to customers.
  • Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
  • Tracked goods to verify delivery timetables and effectively route to final destinations.
  • Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
  • Developed organizational systems for financial reports, schedules, inventory control and merchandising.
  • Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Motivated team to exceed performance targets with fast, accurate service in handling diverse materials.
  • Oversaw team scheduling and individual assignments to meet coverage demands.
  • Operated machines and equipment to complete work assignments or to assist workers.
  • Handled personnel hiring, performance evaluations and disciplinary actions.
  • Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
  • Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.

Production Supervisor

Lipton Tea
Suffolk, VA
04.2022 - 05.2023
  • Supervised daily production activities to ensure efficient workflow.
  • Coordinated team schedules to meet production targets effectively.
  • Trained new employees on safety protocols and operational procedures.
  • Assisted in inventory management and material handling tasks.
  • Facilitated communication between production staff and management regularly.
  • Implemented quality control measures to maintain product standards.
  • Conducted regular safety meetings to promote a safe work environment.
  • Maintained accurate records of daily production activities.
  • Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
  • Trained new staff on production processes and procedures.
  • Performed regular quality checks throughout the production process to ensure customer specifications were met.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Supported safety programs to reduce and eliminate employee injuries.
  • Communicated effectively with other departments to ensure smooth workflow from start to finish.
  • Collaborated with management team to develop strategies for improving efficiency in the production area.
  • Resolved any conflicts between employees in a professional manner.
  • Planned production operations while establishing priorities and sequences for manufacturing processes.
  • Reviewed individual employee performance to correct issues and enhance productivity.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Coordinated production requirements with material handling and staffing functions.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Monitored inventory levels and ordered materials as needed to maintain production operations.
  • Analyzed data from monthly productivity reports to identify trends and potential issues with current processes.
  • Cultivated communication among senior managers and floor supervisors to encourage optimal productivity.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Implemented cost-saving measures while maintaining high levels of product quality.
  • Investigated customer complaints related to product quality or delivery times.
  • Reviewed job specifications to properly set up machines.
  • Created detailed reports outlining progress on various projects.
  • Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
  • Recommended opportunities for growth and advancement to motivate employees.
  • Prepared operations data to produce comprehensive reports to management.
  • Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
  • Planned and developed new operation processes to innovate and stay competitive.
  • Identified needs of customers promptly and efficiently.

Data Entry/Receiving Auditor

Elizabeth Arden /Revlon
Roanoke, VA
11.2020 - 03.2022
  • Inspected incoming shipments for quality and accuracy against purchase orders.
  • Recorded discrepancies and reported issues to warehouse management promptly.
  • Utilized inventory management systems to track received goods accurately.
  • Ensured compliance with safety regulations during receiving processes consistently.
  • Collaborated with team members to streamline receiving operations effectively.
  • Conducted regular audits of received products for damage or defects thoroughly.
  • Maintained organized documentation of all received shipments for record-keeping purposes.
  • Ensured that all incoming shipments were properly labeled prior to storage.
  • Inspected quality of incoming materials to determine if they met company standards.
  • Provided training and guidance to new employees on receiving processes.
  • Performed physical count of all incoming goods, verifying accuracy against invoices and purchase orders.
  • Updated internal database with received inventory quantities and locations for tracking purposes.
  • Reviewed documentation such as bills of lading, invoices, and packing slips to ensure accurate information was recorded in the system.
  • Identified any damaged or missing items from shipment and documented findings.
  • Maintained cleanliness of warehouse area ensuring compliance with safety regulations at all times.
  • Prepared detailed reports on receiving activities for management review.
  • Investigated discrepancies between vendor invoice amounts and what was actually received.
  • Worked closely with management to discuss external audit results and action plans.
  • Maintained confidentiality of company information obtained in audit assignments.
  • Conducted financial audits to ensure compliance with generally accepted accounting principles (GAAP) and international financial reporting standards (IFRS).
  • Reviewed company financial statements for accuracy, completeness, and compliance with legal and regulatory requirements.
  • Conducted audits on internal controls and developed reports on findings.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Posted financial data in Excel spreadsheets and managed inventory.
  • Wrote reports, authored papers and organized supporting documentation.
  • Supported efficient accounting operations with high-quality administrative support.
  • Updated and managed accounts payable databases, employing access controls to protect data.
  • Managed and trained team members to enhance audit department performance and increase operational efficiency.

Education

Associate's Degree - Business Administration And Management

Centura College
Newport News, VA
06-2020

Skills

  • Inventory management
  • Process improvement
  • Equipment maintenance
  • Safety training
  • Logistics coordination
  • Performance monitoring
  • Team leadership
  • Task delegation
  • Operational efficiency
  • Shipping and receiving
  • Communication skills
  • Quality control
  • Customer service
  • Regulatory compliance
  • Data analysis
  • Conflict resolution
  • Strategic planning
  • Customer needs assessment
  • Transportation management
  • Supplies inventory
  • Quality assurance
  • Distribution strategy
  • Order fulfillment
  • Warehouse operations
  • Project management
  • MRATrack warehouse management system
  • Quality management
  • Operational excellence
  • Financial management and reporting
  • Operational oversight
  • Incident reporting
  • Employee scheduling
  • Excellent communication
  • Logistic management
  • Effective communication
  • Multitasking
  • Active listening
  • Monitor work performance
  • Material handling
  • Multitasking Abilities
  • Professionalism
  • Safety compliance
  • Relationship building
  • Stress management
  • Workplace safety
  • Equipment operation
  • Critical thinking
  • Problem-solving aptitude
  • Incident investigation
  • Record keeping
  • Problem-solving
  • Team coordination
  • Multitasking capacity

References

References available upon request.

Timeline

Supervisor of Distribution Operations

International Paper Company
06.2023 - 05.2025

Production Supervisor

Lipton Tea
04.2022 - 05.2023

Data Entry/Receiving Auditor

Elizabeth Arden /Revlon
11.2020 - 03.2022

Associate's Degree - Business Administration And Management

Centura College

Similar Profiles

CREATE PROFILE
Patricia Thompson