PATRICIA TRITZ
Bechtelsville,PA
Summary
I am presently on unemployment from Paramount Residential Mortgage Group, with an unknown return date. I am presently at
a rate of $21/hr., but I think I would like to try your position and see if I can make it work making the lesser amount. (if you feel I'm the right person for the job) :)
I am a very empathetic person, and like to be around the elderly.
I cared for my mother-in-law on weekends for 5 years, driving down to get her in Philadelphia, and driving her back on Sundays.
She had dementia, but when she declined, we needed to put her in a home in the end, and we still went down to see her on weekends. All the residents looked forward to us visiting, because we would pay attention to them.
I have been friends with one of your residents and one of your nurses for over 20 years, and I'm sure they'd be happy to give you a personal reference.
Marlene Smith and Kim Ziegler.
You can contact Frank or Marc at Route Messengers if you would like to get a work reference, but I'd appreciate if you would not call my manager at Paramount, as it is my daughter-in-law, and I haven't discussed this with her yet.
I look forward to meeting you and discussing my options.
Thank you.
Overview
40
40
years of professional experience
Work History
Loan Officer Assistant
Paramount Residential Mortgage Group - PRMG
11.2020 - 05.2023
- Answered inquiries and provided superior customer service to clients.
- Collected all documents needed to submit to processing.
- Communicated with customers daily to request information and complete paperwork.
- Prepared professional business correspondence on behalf of loan officer to obtain information and facilitate processing steps.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.
- Provided loan officer and real estate agents with spreadsheets of prospects and kept them updated as new prospects were acquired.
Courier
Route Messengers Of PA
03.2007 - 10.2020
- Picked up packages and made deliveries promptly.
- Built and maintained professional relationships with customers.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
- Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
- Handled receipt, storage, identification and delivery of payroll, optical, food, beauty, dental and other products for over 500 clients.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Reported customer questions, issues and complaints to management.
- Drove safely at all times to avoid accidents and harm.
- Maintained clean and orderly appearance while on shift.
Buffet Cook
Bonanza Restaurant And Buffet
01.2006 - 03.2007
- Assisted guests, including offering personable greetings.
- Cleaned food preparation areas, tools and equipment.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Prepped, steamed, loaded food, dishes and utensils on carts and trays to transport to buffet.
- Kept buffet stocked, and cleaned area after customers.
- Prepared baked goods.
Pet Sitter
All Creatures Great And Small
09.2004 - 12.2005
- Exercised animals regularly with walks and rigorous play activities.
- Maintained and updated daily log of time spent with dogs for calculating payments, itemizing activities and services provided.
- Followed all pet care instructions, including dietary needs and medication regimens.
- Wrote in journal every visit to inform customers of what was done and how their pets were doing.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Office work including scheduling and answering phones.
Customer Service
Ellis Coffee Company
10.1986 - 01.1995
- Data Entry of Customer orders
- Equipment Inventory
- Account Receivables
- Performed receptionist relief
Customer Service Representative
Barney Roth / PLMD
03.1983 - 10.1986
- Customer Service Representative
- All aspects of mail order company
- Taking orders over the phone
- Order entry
- Filing
- Telemarketing
- Receptionist relief for company switchboard
Education
High School Diploma -
John W. Hallahan H.S.
Philadelphia, PABusiness Diploma - Typing, Accounting, Stenography
Nativity BVM Business School
Philadelphia, PASkills
- Very good work ethic
- Punctuality
- Pays attention to detail
- Organized
- Cares about customers and getting the job done
Photography, gardening and spending time with my pets and grandchildren
I have 4 childrent, and 9 grandchildren and a great grandchild on the way. They
all live about 20 minutes away, so I get to see them whenever I'd like.
I have 2 pugs and a cockatiel. I love taking pictures of nature and getting my
hands dirty in the yard.
Timeline
Loan Officer Assistant
Paramount Residential Mortgage Group - PRMG
11.2020 - 05.2023
Courier
Route Messengers Of PA
03.2007 - 10.2020
Buffet Cook
Bonanza Restaurant And Buffet
01.2006 - 03.2007
Pet Sitter
All Creatures Great And Small
09.2004 - 12.2005
Customer Service
Ellis Coffee Company
10.1986 - 01.1995
Customer Service Representative
Barney Roth / PLMD
03.1983 - 10.1986
High School Diploma -
John W. Hallahan H.S.
Business Diploma - Typing, Accounting, Stenography
Nativity BVM Business School
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