Patricia Turner
Select City,KS
Summary
Organized Food Delivery Driver offering consistent record of fast deliveries and friendly service. Satisfies customers consistently by working fast, answering questions and accurately handling payments. Knowledgeable about different restaurants' procedures and promotions and skilled at handling concerns.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dasher/customer Service
DoorDash
01.2021 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
- Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.
- Kept vehicle clean and organized, reflecting a professional image to customers and partners alike.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Collaborated effectively with fellow Dashers during high-volume periods to ensure smooth operations at pickup locations.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
Dasher/customer Service
Uber Eats
01.2021 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Enhanced communication with customers through proactive updates on order status.
- Navigated efficiently through various delivery routes for expedited service.
- Ensured order accuracy, double-checking items before leaving the pickup location.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Strengthened relationships with restaurant partners by demonstrating respect and professionalism during pickups.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Resolved customer issues promptly and courteously, resulting in positive feedback.
- Boosted overall delivery performance by staying up-to-date on platform updates and best practices.
- Optimized fuel efficiency by planning effective driving routes and minimizing idle time between orders.
- Kept vehicle clean and organized, reflecting a professional image to customers and partners alike.
- Adhered strictly to food safety guidelines when handling and transporting orders for utmost quality assurance.
- Safeguarded sensitive customer information by diligently following company privacy policies during transactions.
- Collaborated effectively with fellow Dashers during high-volume periods to ensure smooth operations at pickup locations.
- Provided exceptional customer service, greeting patrons warmly upon arrival for enhanced rapport building.
- Anticipated potential problems with weather or traffic conditions, adjusting route plans accordingly for punctual deliveries.
- Contributed towards increased order volume through consistent work ethic and dependable reputation as a Dasher.
Customer Service
Amazon
01.2021 - 03.2023
- Promoted quality customer service by executing follow up procedures.
- Mentored new sales associates on store return policies and customer service techniques.
- Provided excellent customer service to create positive experiences and build patient trust.
- Supported [Type] and [Type] departments with merchandising, product retrieval and customer service needs.
Cashier
BurgerFi
01.2018 - 04.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor of Science - Interior Design
Kansas State University
Manhattan, KS05.2026
Skills
- Food safety understanding
- Professional Appearance
- Efficient multitasking
- Safety awareness
- Customer Service
- Multitasking
- Data Entry
Certification
business management
interior design
marketing
Timeline
Dasher/customer Service
DoorDash
01.2021 - Current
Dasher/customer Service
Uber Eats
01.2021 - Current
Customer Service
Amazon
01.2021 - 03.2023
Cashier
BurgerFi
01.2018 - 04.2020
Bachelor of Science - Interior Design
Kansas State University
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