Patricia Turner
Concord,NH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
21
21
years of professional experience
Work History
Havenwood
PCA
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Manager
Circle K
05.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Mental Health Worker
New Hampshire Hospital
09.2013 - 02.2017
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Hair Stylist
Peters Images
05.2004 - 01.2013
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Education
Cosmetology -
Empire Beauty School
Laconia, NH05.2004
General -
Concord High School
Concord, NH06.2002
Skills
- Patient support
- ADL assistance
- Conflict de-escalation
- Mental health counseling
Timeline
Havenwood
PCA
09.2024 - Current
Manager
Circle K
05.2022 - 06.2023
Mental Health Worker
New Hampshire Hospital
09.2013 - 02.2017
Hair Stylist
Peters Images
05.2004 - 01.2013
Cosmetology -
Empire Beauty School
General -
Concord High School
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