Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Tyler

Corning,NY

Summary

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.

Overview

20
20
years of professional experience

Work History

Parts Specialist

Fox's Auto Group
09.2022 - Current
  • Increased customer satisfaction by efficiently managing parts inventory and ensuring timely delivery of orders.
  • Streamlined ordering processes for faster turnaround times, improving overall efficiency within the department.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.
  • Implemented a new inventory management system, reducing waste and optimizing stock levels for increased profitability.
  • Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
  • Issued parts to technicians to complete customers' repairs.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Tracked parts use and charged items to customer accounts for billing.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Ordered parts from various distributors to fulfill demands.

Delivery Driver

L.K.Q
12.2015 - 09.2022
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Door to Floor

JCPenney
11.2009 - 12.2015
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations for various products.
  • Developed strong client relationships through consistent follow-up, addressing concerns, and delivering on promises.
  • Enhanced sales performance by implementing effective door-to-door selling techniques and strategies.
  • Generated new leads by conducting thorough market research and identifying potential customers in targeted neighborhoods.

Mozzarella Cheesemaker

Kraft Foods
09.2006 - 11.2009
  • Enhanced cheese quality by implementing strict hygiene and sanitation protocols during production.
  • Boosted production efficiency by optimizing cheese-making processes and equipment usage.
  • Developed new cheese recipes, resulting in a diversified product offering for the company.
  • Collaborated with sales and marketing teams to promote and showcase specialty cheeses at industry events and trade shows.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Worked with large vats, paddles and agitators to blend, mix and heat raw materials.

Manager

McDonald's Restaurant
01.2004 - 09.2009
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Cross-trained existing employees to maximize team agility and performance.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

Medical Assistant - Medical Assisting

Elmira Business Institute
Elmira, NY
06.2004

High School Diploma -

Corning Painted Post West High School
Painted Post, NY
06.1995

Skills

  • Problem Solving
  • Process Optimization
  • Resource Allocation
  • Safety Compliance
  • Product Knowledge
  • Multitasking Abilities
  • Attention to Detail
  • Shipping and Receiving
  • Returns Processing
  • Parts Identification
  • Packaging and Labeling
  • Time Management
  • Customer Service
  • Clean Driving Record
  • Cycle Counting
  • Coordinating Paperwork
  • Problem-Solving Skills
  • Invoice Processing
  • Ordering Parts
  • Account Updating

Timeline

Parts Specialist

Fox's Auto Group
09.2022 - Current

Delivery Driver

L.K.Q
12.2015 - 09.2022

Door to Floor

JCPenney
11.2009 - 12.2015

Mozzarella Cheesemaker

Kraft Foods
09.2006 - 11.2009

Manager

McDonald's Restaurant
01.2004 - 09.2009

Medical Assistant - Medical Assisting

Elmira Business Institute

High School Diploma -

Corning Painted Post West High School

Similar Profiles

CREATE PROFILE
Patricia Tyler