Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Patricia Valdez

Tucson,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

23
23
years of professional experience

Work History

Dsp

Aries llc
Tucson, AZ
05.2023 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments

Dsp

Danville Services of Arizona
Tucson, AZ
11.2022 - Current

Completed day-to-day duties accurately and efficiently.
Understood and followed oral and written directions.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments

Dsp

Tucson residents foundation
Tucson, AZ
11.2019 - Current
  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained updated knowledge through continuing education and advanced training.

Caretaker

Community care solutions
Tucson, AZ
03.2016 - Current
  • Followed established safety procedures while performing all tasks related to caretaking duties.
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Communicated effectively with co-workers regarding job assignments and progress updates throughout shifts.

Dsp

Arizona mentors/Sevita
Tucson, AZ
04.2016 - 02.2023
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments

Dsp

CPES behavioral health services
Tucson, AZ
11.2015 - 11.2020
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments

Caregiver

Alternative in home care
Tucson, AZ
03.2013 - 04.2017
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Instructed family members on how to provide bedside care.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Drove clients to doctors' appointments and social outings.
  • Maintained detailed records of services performed on clients.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Monitored health and well-being of clients and reported significant health changes.
  • Built strong and trusting rapport with clients and loved ones.
  • Helped clients get in and out of beds and wheelchairs.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Assisted clients with maintaining good personal hygiene.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.

Dsp

EASTER SEALS BLAKE FOUNDATION
Tucson, AZ
11.2007 - 06.2016
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Direct support provider . Provide support in all areas of active and daily living including hygiene and daily actives cooking and cleaning take to appointments

CSR /Night Stocker

Albertsons Grocery Store
Tucson, AZ
05.2007 - 11.2007
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Identified customer needs and provided appropriate solutions.
  • Handled customer inquiries and complaints in a timely manner.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Developed strong customer relationships to encourage repeat business.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Compared merchandise invoices to items actually received.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Stamped price tags on merchandise, referring to official price lists.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.

Night Stocker

Lowe’s home improvement
Tucson, AZ
05.2006 - 02.2007
  • Identified damaged goods and reported them to supervisor for return.
  • Operated pallet jacks and forklifts to move products throughout warehouse.
  • Maintained cleanliness of work areas throughout shift.
  • Followed instructions to properly arrange merchandise items.
  • Restocked shelves with merchandise from back room storage area.
  • Trained new employees on proper procedures for stocking shelves overnight.
  • Rotated stock regularly to ensure freshness of items on display.
  • Ensured that aisles were neat, tidy, and properly stocked at all times.
  • Adhered to company safety policies while working around heavy machinery and equipment.
  • Checked in orders for accuracy, quantity and quality.
  • Checked delivered merchandise and order information to verify shipment accuracy.
  • Organized stockroom shelves according to product type.
  • Maintained current and accurate inventory with cycle counts and audits.
  • Verified that all incoming shipments were free from damage or defects.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Assisted customers with locating items in the store or on the sales floor.

Warehouse Worker

Granger Industrial supply
Tucson, AZ
04.2003 - 09.2004
  • Prepared and completed warehouse orders for delivery or pickup according to schedule.
  • Used pallet jacks to move items to and from warehouse locations.
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Organized warehouse space for efficient storage of products.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
  • Staged and sorted multiple types of products for loading.
  • Operated scanners, computers, and other equipment to track orders.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Followed established guidelines for picking orders accurately.
  • Assembled orders according to customer requests.
  • Transported goods to designated areas within the warehouse facility.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Recognized defective material and reported issues to management.
  • Received and tracked incoming inventory shipments.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
  • Ensured safety protocols were followed at all times while operating machinery.

CSR

Quick Mart Stores
Tucson, AZ
04.2003 - 08.2003
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Participated in team meetings or training sessions when necessary.
  • Updated job knowledge by participating in educational opportunities.

CSR

Circkle k stores
Tucson , AZ
04.2001 - 03.2003
  • Managed multiple tasks simultaneously while providing excellent customer service experience.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Provided customer service support to customers over the phone and by email.
  • Participated in team meetings or training sessions when necessary.
  • Maintained records of customer interactions, transactions, comments, and complaints.
  • Processed orders, forms, applications, and requests.
  • Adhered to company's established protocols for handling confidential data.
  • Educated customers on special pricing opportunities and company offerings.
  • Ensured compliance with applicable laws and regulations for provision of services.
  • Gathered feedback from customers regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

High School Diploma -

Stone Coast Academy
Miami Beach, FL

Skills

  • Microsoft Word
  • Dependable and Responsible
  • Organizational Skills
  • Interpersonal Communication
  • Task Prioritization
  • Teamwork and Collaboration
  • Self-Directed
  • Problem Resolution
  • Planning
  • Customer Service
  • Supervision and Leadership
  • Attention to Detail

Training

  • CPR, 1st Aid
  • Artical 9
  • Prevention and support

Timeline

Dsp

Aries llc
05.2023 - Current

Dsp

Danville Services of Arizona
11.2022 - Current

Dsp

Tucson residents foundation
11.2019 - Current

Dsp

Arizona mentors/Sevita
04.2016 - 02.2023

Caretaker

Community care solutions
03.2016 - Current

Dsp

CPES behavioral health services
11.2015 - 11.2020

Caregiver

Alternative in home care
03.2013 - 04.2017

Dsp

EASTER SEALS BLAKE FOUNDATION
11.2007 - 06.2016

CSR /Night Stocker

Albertsons Grocery Store
05.2007 - 11.2007

Night Stocker

Lowe’s home improvement
05.2006 - 02.2007

Warehouse Worker

Granger Industrial supply
04.2003 - 09.2004

CSR

Quick Mart Stores
04.2003 - 08.2003

CSR

Circkle k stores
04.2001 - 03.2003

High School Diploma -

Stone Coast Academy
Patricia Valdez