Patricia Valdez
Kansas City
Summary
Dynamic and detail-oriented professional with extensive experience at the Unified Government of Wyandotte Co. Skilled in database entry and customer service, I excel at document management and confidentiality compliance. Proven ability to analyze data and streamline processes, ensuring efficient record retention and retrieval while providing exceptional support to law enforcement and citizens alike.
Overview
13
13
years of professional experience
Work History
Records Clerk
Unified Government of Wyandotte Co.
Kansas City
04.2022 - Current
- Analyzed large volumes of data quickly and accurately.
- Scanned and uploaded documents into the database in accordance with established procedures.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Filed physical copies of important documents for future reference.
- Assisted other departments with retrieving archived materials.
- Created new folders for incoming records requests as necessary.
- Maintained accurate and up-to-date records of all documents and files.
- Generated reports on file activity within specified time frames.
- Retrieved requested files from archives as needed.
- Strictly adhered to confidentiality dictations to safeguard information.
- Created or updated records with new files or information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed requests for assistance from law enforcement personnel while following proper protocol.
- Analyzed data collected from previous shifts in order to identify trends or patterns that could be used proactively.
- Provided support to officers by relaying critical information during emergencies.
- Responded promptly to inquiries from citizens, law enforcement, and other agencies.
- Operated telephone switchboard systems for routing incoming calls appropriately.
- Operated law enforcement communication equipment and NCIC database to facilitate information to department.
- Researched vehicular registration, driving records and warrant information to support officers with traffic stops.
- Researched vehicle, wanted and missing persons information.
- Conducted research on criminal history background checks for warrants.
- Responded promptly to inquiries from law enforcement personnel regarding outstanding warrants.
- Performed data entry tasks associated with entering new Warrants into the system.
- Retrieved archived Warrant Records upon request from other departments or agencies.
- Scanned hard copy documents into electronic format for easy retrieval later.
- Coordinated with external entities such as Law Enforcement Agencies regarding Warrant-related matters.
Shipping and Receiving Clerk
Amazon Fulfillment Center
Kansas City
11.2017 - 08.2021
- Inspected freight containers to ensure they met safety standards prior to loading them onto trucks.
- Maintained inventory control system to ensure accurate tracking of all shipped items.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Communicated effectively with supervisors, coworkers, vendors.
- Updated computerized tracking system to reflect current shipment information.
- Provided support for internal audits related to shipping operations.
Office Administrative Assistant
Camel Auto Service
Kansas City
01.2012 - 09.2017
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Assisted with scheduling meetings and appointments for the office staff.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Ordered supplies and maintained an inventory of office equipment.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
- Processed incoming invoices for payment in a timely manner.
- Created expense reports, tracked invoices, and processed payments.
- Greeted visitors and responded to inquiries in a professional manner.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Education
GED -
KCKCC
Kansas City, KS04-2007
Associate of Science - Accounting
Instituto Mexico
Mexico07-2003
Skills
- Database entry
- Microsoft Office
- Inventory management
- Customer service
- Confidentiality compliance
- File indexing
- Document management
- Appointment scheduling
- Indexing documents
- Record retention
- Phone answering
- File retrieval
- Document analysis
- Filing systems
- Document scanning
- Clerical skills
- Multitasking capacity
- Administrative functions
- Organizational skills
- Record keeping
- Confidential materials handling
- Fast learner
- Enter new data
- Administrative support
Languages
Spanish
Professional
Timeline
Records Clerk
Unified Government of Wyandotte Co.
04.2022 - Current
Shipping and Receiving Clerk
Amazon Fulfillment Center
11.2017 - 08.2021
Office Administrative Assistant
Camel Auto Service
01.2012 - 09.2017
GED -
KCKCC
Associate of Science - Accounting
Instituto Mexico
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